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Sometimes when I place my finger on a word it darkens I cant
sometimes when I place my finger on a word it darkens I cant seem to get rid of it, when I accidently touched my reader the whole page went dark and I cant seem to get rid of it. Any suggestions … read more
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Harry
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My kindle wont print the right letters so I cant oeder a
my kindle wont print the right letters so I cant oeder a book … read more
Rahul P.
Rahul P.
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My kindle has a menu saying to reboot but when I click for
my kindle has a menu saying to reboot but when I click for it to reboot it says for a second it is rebooting but then flips to the amazon logo and the directly back to the need to reboot menu … read more
Randy***** CellTech
Randy***** CellTech
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cancle amazon prime JA: What's the make/model of your device? How old is it? Customer: how do i cancle amazon prime JA: How long has this been going on? What troubleshooting have you tried? Customer: … read more
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I cannot receive books that I ordered from Amazon on my Kindle. … read more
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Ireset my kindle fire to factory defaults but i dont remember my password … read more
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I dropped my nook this morning. It is in a case. Now it will
I dropped my nook this morning. It is in a case. Now it will not start. I tried charging in case the battery was dead. The indicator light is now green. I also cant seem to turn it completely off to t… read more
Cory
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Part of my screen on my glow light plus is frozen with a lot of lines crosshatch. I have turned it off but it never goes to a black screen. I have also done a deregister but it has not helped.… read more
Aric
Aric
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My nook has stopped working I cant get my face page all that
my nook has stopped working I cant get my face page all that comes up is a let's get connected. I cant get to my books or app's… read more
Aric
Aric
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I am having problem with ordering books. I order through amazon/kindle
I am having problem with ordering books. I order through amazon/kindle books and in the past when i bought the book, the book was transferred to my kindle library. However, now when i do the same thin… read more
Dr. Fix-It
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Hello this is Rosalyn Gannon, my kindle book s battery is
Hello this is Rosalyn Gannon, my kindle book 's battery is empty. I tried to charge it even more than 30 minutes. nothing works. It says that it is critical battery and also "your battery is empty. " … read more
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Unable to start application when I attempted to open the book
Unable to start application when I attempted to open the book I had ordered. A box had this message and said Please try again. Nothing comes on screen, what do I do now?… read more
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My kindle has frozen on a page which is half blank white and
My kindle has frozen on a page which is half blank white and the other half is vertical lines showing the face of an author. This happened when I was reading. I have tried holding the restart button f… read more
AnswerManRob
AnswerManRob
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I was fling on a plane, turned off my Kindle for a while, it
I was fling on a plane, turned off my Kindle for a while, it would not restart, it is fully charged, what do you suggest I try?? it is 1 year old??… read more
Kriptokrit
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I AM TRYING TO GET THE BOOKS I JUST BOUGHT ON TO MY KINDLE
I AM TRYING TO GET THE BOOKS I JUST BOUGHT ON TO MY KINDLE BUT IT SAID WIRELESS IS OFF AND I CANT GET IT BACK ON.SAID TO PUT IN PASSWORD XXXXX I FORGOT IT.HAVE NOT ORDERED FOR A YEAR BEEN SICK BUT NOW… read more
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Viet - Printer Tech
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went into store made purchase couldny return to book i was
went into store made purchase couldny return to book i was reading said i coldnt be connected to try later then screen went blank said i couldnt be connected to try later which i did this morning stil… read more
Viet - Printer Tech
Viet - Printer Tech
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I have a box at the bottom of my screen. DOnt know how it
I have a box at the bottom of my screen. DOn't know how it got there, but can't get rid of it and want to read 2 new books Ijust ordered. Am leaving town in about 30 mins. PLEASE HELP!!!!!!!!!!!!!!!!!… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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