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1) just bought a new one, (lost my old) and a foreign

Customer Question
1) just bought a...

1) just bought a new one , (lost my old) and a foreign language appears and I cannot get English in order o go to the instructions.How do I get it?

Technician's Assistant: What brand and model of e-reader do you have?

Paper white

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Only about 10 minutes...it's brand new and I just fiddled with it for about 10 minutes

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Nothanks

Submitted: 6 months ago.Category: E-Readers
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Answered in 54 minutes by:
12/31/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,610
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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