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E-Readers

I forgot my password and need to start over. Never I just…

Customer Question
I forgot my password...

I forgot my password ***** need to start over

Technician's Assistant: When could you last access your device?

Never I just got it

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

No and also I have nothing in it

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not at this time but I am sure I will need help later as I have not had a kindle before

Submitted: 1 month ago.Category: E-Readers
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Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 13 minutes by:
12/31/2017
Electronics Technician: Josh, Technician replied 1 month ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,542
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Which password ***** you referring to?

Ask Your Own E-Readers Question
Customer reply replied 1 month ago
The password ***** put in the kindle
Electronics Technician: Josh, Technician replied 1 month ago

Which model do you have?

Ask Your Own E-Readers Question
Customer reply replied 1 month ago
The kindle was givin to me so I don't have any Info on it. For now I would like to cancel everything. Thank you.
Customer reply replied 1 month ago
please cancel this transaction. thank you
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Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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