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New purchases are not going to my kindle device but they are…

Customer Question
New purchases are not...

New purchases are not going to my kindle device but they are going to the kindle app on my iphone.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

For a while

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No but I would like to merge the two accounts or whatever it is

Submitted: 7 months ago.Category: E-Readers
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Customer reply replied 7 months ago
several months
Answered in 55 minutes by:
12/31/2017
Electronics Technician: Engineer John C., E-Readers Expert replied 7 months ago
Engineer John C.
Engineer John C., E-Readers Expert
Category: E-Readers
Satisfied Customers: 14,638
Experience: Computer Science Engineer and A+ Certified
Verified

Hi, I am John, welcome to JustAnswer.com

Please de-register your Kindle and then register it again following the steps found here ===> https://www.amazon.com/gp/help/customer/display.html?nodeId=201733370

Or call 1(###) ###-#### With the serial number they will be able to register your Kindle to your account.

Please rate me positively (3, 4 or 5 stars), that's the only way for me to be paid by this website, it won't cost you any additional money.

Thank you and have a Happy New Year

JOHN

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Engineer John C.
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Engineer John C., E-Readers Expert
Category: E-Readers
Satisfied Customers: 14,638
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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