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My kindle will no longer let me purchase books. It says

Customer Question
My kindle will no...

My kindle will no longer let me purchase books. It says mobile site does not currently support purchase of this item.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Few months, I have a new credit card and I have changed the details but I still can't order

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not at the moment thanks

Submitted: 6 months ago.Category: E-Readers
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Answered in 2 hours by:
12/31/2017
Electronics Technician: MD.SADIQUE, Engineer replied 6 months ago
MD.SADIQUE
MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3,660
Experience: Electronics engineer,2yrs+exp as circuit analyst.
Verified

Hello, and thank you for your question.

Do you have Kindle Paperwhite/fire?

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Customer reply replied 6 months ago
No
Electronics Technician: MD.SADIQUE, Engineer replied 6 months ago

Thanks for replying,

Please tell me the model of your Kindle, it will help me to help you better.

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Customer reply replied 6 months ago
I no longer need help. I have worked it out thanks
Electronics Technician: MD.SADIQUE, Engineer replied 6 months ago

Glad to hear your problem is resolved.

Thanks for using JustAnswer.

Happy Holidays!

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Customer reply replied 6 months ago
Please refund the charge to my mastercard.Thanks
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