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Not much! .... Seems "frozen" on the screen saver page ...
Not much! .... Seems "frozen" on the screen saver page ... Won't turn off ... Won't wake up ... Light won't come on... Can't turn the page ... Worked fine last nite, I plugged it in to change (was dow… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I live in Australia. I have a Kindle paper. I have just
Hi Pearl. I live in Australia. I have a Kindle paper white. I have just finished charging it today, but now I can't get anything on the screen. Usually the text I'm reading will just pop up when I ope… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,124 satisfied customers
It won't turn on, the screen is blank & it has plenty of
It won't turn on, the screen is blank & it has plenty of charge … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
It seems like it froze up. can't charge, turn page or get in
it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
My Kindle paperwhite (purchased about a year ago) will
Hi, my Kindle paperwhite (purchased about a year ago) will scroll through list of books in library but when I select a book the pages won't turn (can't swipe) and change the page. Battery is fully cha… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Is it okay - oh, guess what Ive had it on the usb port and
Is it okay - oh, guess what I've had it on the usb port and it just came on by itself. Yesterday when I turned it off it was showing battery at 95% Any ideas?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Ive had my Kindle for about 18 months. While in the middle
I've had my Kindle for about 18 months. While in the middle of reading, all of a sudden it will freeze so I can't turn the page, or turns to the Kindle screen with just a tree on it. Then a minute lat… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Having recently purchased a Kindle ( the basic one) I am having
Having recently purchased a Kindle ( the basic one) I am having difficulty recharging the device. I do have a USB lead and having left the device on charge last night I thought I would see a recharged… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My Kindle is not working. It was ok ten days ago and started
My Kindle is not working. It was ok ten days ago and started to act strangely last week. Could not open a book, but I could move through menus. I left the wireless on over night and the battery draine… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle has just started freezing. I cant navigate from
My Kindle has just started freezing. I can't navigate from page to page, pull up the menu, turn it off, etc. After waiting several minutes, a bar appears across the middle of the page that shows somet… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I lightly pressed the on/off button on my Kindle Fire last
I lightly pressed the on/off button on my Kindle Fire last night to 'put it to sleep'. A few minutes later I picked it up and pressed the on/off button again to resume reading my book. It won't come b… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle Fire is frozen up. I was using it last night, went
My Kindle Fire is frozen up. I was using it last night, went to turn it off and nothing moved. Today it is still frozen up. There is plenty of battery life tho it is frozen on so eventually the batery… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
I bought a kindle in January 2011 - and up to a few days ago
I bought a kindle in January 2011 - and up to a few days ago I was charging it when indicated (firstly I would turn the WiFi off and then maybe the following day it would require charging. Without cha… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I have had my kindle since Christmas. Last night it turned
I have had my kindle since Christmas. Last night it turned on in the normal way then seemed to freeze on a page and stopped working. I charged it up just in case it was the battery however it is "as d… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Ive had my Kindle now from Oct 2010. 30 days return policy
I've had my Kindle now from Oct 2010. 30 days return policy is unfair because kiindle lasts for up to 3 weeks from the first charge (depending on how much you use it) and so, that leaves only two char… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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