E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I got an ereader as a gift sometime ago(less than a year-I
Hi! I got an ereader as a gift sometime ago(less than a year-I think it was Christmas), and have used it quite a bit … read more
Harry
Harry
2,219 satisfied customers
I have not used my kindle for about 2 weeks, I have gone to
I have not used my kindle for about 2 weeks, I have gone to turn it on and there is large exclamation mark inside a battery in the centre of the screen. I have charged it overnight twice in a row usin… read more
Harry
Harry
2,219 satisfied customers
Says battery is empty and it won't charge. orange light
Says battery is empty and it won't charge. orange light comes on but never goes to green. … read more
Harry
Harry
2,219 satisfied customers
My kindle won't hold charge. We followed your instructions
Hi, my kindle won't hold charge. We followed your instructions from this website but it's still not charging. I purchased the kindle in October 2017. Cheers Emily … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I think the battery is dead. 3 days ago. but it didn't seem
3 days ago. but it didn't seem to completely charge as the battery symbol in the upper right still had the lightening bolt in it.. Now the battery symbol show up on a black bacground screen with just a bi of red and the lightening bolt is outside the symbol … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Screen shows a battery image with exclamation point inside.
Screen shows a battery image with exclamation point inside … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have an amazon kindle black e-reader - it shows a large
Hi - I have an amazon kindle black e-reader - it shows a large battery on the screen with an exclamation mark in the middle and won't charge - the light near the charging socket is orange and periodic… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My Kindle won't open It is showing what looks like a battery
My Kindle won't open It is showing what looks like a battery with an exclamation mark in the middle. Does this mean I need a new battery? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am having an issue with my kindle. For some reason it
Hi there. I am having an issue with my kindle. For some reason it shows me a large battery icon with and exclamation mark. I thought I just needed to charge it - it looked first like charging fixed th… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Cannot recharge battery on the reader. Picture of battery
Cannot recharge battery on the reader. Picture of battery and exclamation mark showing on face. Can you help me please … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have'nt used my kindle for about 3 weeks. When I opened it
I have'nt used my kindle for about 3 weeks. When I opened it today it showed a facsimile of a torch battery with an exclamation mark. I surmised it needed charginging but after many hours on charge st… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My kindle lights up showing a stark battery with an
my kindle lights up showing a stark battery with an exclamation point in the middle. Light at bottom is on (showing charging?) but after 2 hours nothing has changed. Won't shut down by button/slot at … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have had my kindle fire for about two years. Never had a
I have had my kindle fire for about two years. Never had a problem. two days ago I was using it and pushed the button to shut it down. I got a message back that it was shutting down but it wasn't. The… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
My Kindle wont turn on. I havent read it in about 6
My Kindle won't turn on. I haven't read it in about 6 months. I opened it the other day and it showed the book list. I was going to scroll thru the list and then it switched to a recharge battery mess… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My kindle has suddenly given up! I did not realise that the
My kindle has suddenly given up! I did not realise that the battery was so low, but I found my kindle, half an hour after I had last used it, to be showing a blank screen. I switched it on and the scr… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x