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Related E-Readers Questions
My kindle that is only one year old is not responding. I had
Hi. My kindle that is only one year old is not responding. I had not used it for several months, and now, even after charging it, all I get on the screen is a battery icon with an exclamation mark in … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,695 satisfied customers
My kindle (2 years old) has 'frozen' with the screen in
My kindle (2 years old) has 'frozen' with the screen in shade with a typical "Discover the most-read books this week" Kindle front screen. I was reading it (partial charge), set it down & plugged it i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,695 satisfied customers
My kindle charging light does not come on & the kindle does
My kindle charging light does not come on & the kindle does not take a charge … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
I plugged my Kindle in last night to recharge the battery.
I plugged my Kindle in last night to recharge the battery. Today my screen has a diagraam of a battery on it, with an exclamation mark in the middle. Nothing happens when I press the on/off button. … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I got an ereader as a gift sometime ago(less than a year-I
Hi! I got an ereader as a gift sometime ago(less than a year-I think it was Christmas), and have used it quite a bit … read more
Harry
Harry
2,486 satisfied customers
I have not used my kindle for about 2 weeks, I have gone to
I have not used my kindle for about 2 weeks, I have gone to turn it on and there is large exclamation mark inside a battery in the centre of the screen. I have charged it overnight twice in a row usin… read more
Harry
Harry
2,486 satisfied customers
Says battery is empty and it won't charge. orange light
Says battery is empty and it won't charge. orange light comes on but never goes to green. … read more
Harry
Harry
2,486 satisfied customers
I think the battery is dead. 3 days ago. but it didn't seem
3 days ago. but it didn't seem to completely charge as the battery symbol in the upper right still had the lightening bolt in it.. Now the battery symbol show up on a black bacground screen with just a bi of red and the lightening bolt is outside the symbol … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
Screen shows a battery image with exclamation point inside.
Screen shows a battery image with exclamation point inside … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,981 satisfied customers
I have an amazon kindle black e-reader - it shows a large
Hi - I have an amazon kindle black e-reader - it shows a large battery on the screen with an exclamation mark in the middle and won't charge - the light near the charging socket is orange and periodic… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,100 satisfied customers
My Kindle won't open It is showing what looks like a battery
My Kindle won't open It is showing what looks like a battery with an exclamation mark in the middle. Does this mean I need a new battery? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,100 satisfied customers
I am having an issue with my kindle. For some reason it
Hi there. I am having an issue with my kindle. For some reason it shows me a large battery icon with and exclamation mark. I thought I just needed to charge it - it looked first like charging fixed th… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
Cannot recharge battery on the reader. Picture of battery
Cannot recharge battery on the reader. Picture of battery and exclamation mark showing on face. Can you help me please … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,695 satisfied customers
I have'nt used my kindle for about 3 weeks. When I opened it
I have'nt used my kindle for about 3 weeks. When I opened it today it showed a facsimile of a torch battery with an exclamation mark. I surmised it needed charginging but after many hours on charge st… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,100 satisfied customers
My kindle lights up showing a stark battery with an
my kindle lights up showing a stark battery with an exclamation point in the middle. Light at bottom is on (showing charging?) but after 2 hours nothing has changed. Won't shut down by button/slot at … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,695 satisfied customers
My Kindle wont turn on. I havent read it in about 6
My Kindle won't turn on. I haven't read it in about 6 months. I opened it the other day and it showed the book list. I was going to scroll thru the list and then it switched to a recharge battery mess… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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