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I had an Amazon account a time ago...cannot find it now and…

Customer Question
I had an Amazon...

I had an Amazon account a long time ago...cannot find it now and I understand I need it to sign in for Alexa....also, I need help registering and hooking alexa up

Technician's Assistant: When could you last access your Amazon device?

I was just given it...I think it's just the Echo...not Echo plus or others...I have it plugged in and the light is on...pink at the moment...don't know what else to do...trying to find the alexa app but I cannot find one with instructions

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Haven't really tried anything...just looked up Amazon in my contacts list and see a password ***** some old phone #

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I just need assistance in setting this whole thing up...Says I need a mobile #...hook up to a land line...and I guess wi-fi...what else?/

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/30/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,220
Experience: E-reader expert
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