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My Kobo gives me a Oops something went wrong try again

Customer Question
My Kobo gives...

My Kobo gives me a Oops something went wrong try again later..

Technician's Assistant: What Kobo model do you have?

Aura

Technician's Assistant: How long has this been going on with your Kobo e-reader? What have you tried so far?

About 2 months

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

My credit card was cancelled due to some illegal use..now I have a new card but cannot enter tks vm

Submitted: 7 months ago.Category: E-Readers
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Answered in 15 minutes by:
12/30/2017
Electronics Technician: Engineer John C., E-Readers Expert replied 7 months ago
Engineer John C.
Engineer John C., E-Readers Expert
Category: E-Readers
Satisfied Customers: 14,638
Experience: Computer Science Engineer and A+ Certified
Verified

Hi, I am John, welcome to JustAnswer.com

Please call Kobo Customer Support to verify your identity and add the new card. Number is *****(###) ###-####/p>

Please rate me positively (3, 4 or 5 stars), that's the only way for me to be paid by this website, it won't cost you any additional money.

Thank you and have a Happy New Year

JOHN

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Engineer John C.
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Engineer John C., E-Readers Expert
Category: E-Readers
Satisfied Customers: 14,638
14,638 Satisfied Customers
Experience: Computer Science Engineer and A+ Certified

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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