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I have a kindle fire that I just got for Christmas. Today it
I have a kindle fire that I just got for Christmas. Today it won't respond to any touch commands.... won't swipe on and I can't turn it off to reboot … read more
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Anthony_Infotech
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My granddaughter some how put a password ***** parental control on her tablet and now can't get in. What can we do to fix it … read more
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Cris
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Cannot get it to register, paperwhite, since christmas, not
cannot get it to register JA: What's the make/model of your device? How old is it? Customer: paperwhite JA: How long has this been going on? What troubleshooting have you tried? Customer: since christ… read more
Richard
Richard
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My kindle keyboard text to speech has stopped working only
Hi my kindle keyboard text to speech has stopped working only for my bible. Restart has not helped. … read more
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How do I get sound on my first generation kindle? Model.
I never have had sound; I want to play audio books. … read more
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The pop up said "The selected item could not be opened. If
The pop up said "The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived Items available in Home" I've done this and the books in… read more
Aric
Aric
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The "empty battery" page is displayed. After charging nothing
The "empty battery" page is displayed. After charging nothing is happening. The same empty battery page shows. I tried holding the button for 20 seconds, it does not help.… read more
AnswerManRob
AnswerManRob
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My kindel stoped on a page I was reading and I can not change
My kindel stoped on a page I was reading and I can not change pages nor even turn the kindel off. Nothing I d seems to have any effect on the machine!… read more
AnswerManRob
AnswerManRob
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My Kindle froze up and will not respond at all. It wont even
My Kindle froze up and will not respond at all. It won't even charge. It was a gift at Christmas, purchased on Amazon, & after Christmas I registered it in my name on my Amazon account. What can I do … read more
AnswerManRob
AnswerManRob
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My Kindle is stuck, saying it is unable toconnect but it is
My Kindle is stuck, saying it is unable toconnect but it is in the same location it has been for the past months when it worked fine. Nothing happens when I push any of the buttons except the "c" lett… read more
AnswerManRob
AnswerManRob
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my kindle stopped and a big empty battery shows on the screen.
my kindle stopped and a big empty battery shows on the screen. i let it charge for an hour and tried to reset like it said and the green light comes on then goes back off..… read more
AnswerManRob
AnswerManRob
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After buying an audio book, how do you listen to it? Is
After buying an audio book, how do you listen to it? Is the little round hole at the bottom of the Kindle where the earphone plugs in? How do you regulate the volume? What happens when your listening … read more
Dr. Fix-It
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I have reset my sons Kindle 3.3 version 3different ways, including
I have reset my son's Kindle 3.3 version 3different ways, including reset to factory defaults and then re-downloaded books in his archived items. The only thing that doesn't appear to work is the audi… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My kindle has the "go to" screen on and it wont accept any
My kindle has the "go to" screen on and it wont accept any input to close it. No matter what I put on "behind it"… read more
AnswerManRob
AnswerManRob
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My wifes kindle I got Christmas last year started to get lines
My wife's kindle I got Christmas last year started to get lines across the screen. How can we get it repaired?… read more
AnswerManRob
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I just received my Christmas gift early and its a kindle WI-FI.
I just received my Christmas gift early and its a kindle WI-FI. I'm trying to put in the password XXXXX the Wi-Fi system tells me they are unable to connect. What am I doing wrong. Thanks Donna… read more
Cris
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I keep getting the message "The selected item could not be
I keep getting the message "The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived Items available in Home." I have done this, h… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Good Morning - my son purchased a new Kindle for his wife and
Good Morning - my son purchased a new Kindle for his wife and we are unable to get it to connect to the Ap Store - it reflects a time that appears to be England - we can browse so we are connected to … read more
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James
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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