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Computer dont recognize kindel paperwhite. Its new laptop.

Customer Question
Computer dont recognize kindel...

Computer dont recognize kindel paperwhite

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Its new laptop

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Window 7, 32 bit

Submitted: 6 months ago.Category: E-Readers
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Answered in 2 hours by:
12/30/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
i still waiting
Customer reply replied 6 months ago
i just need a driver for kindel. i am in israel
Electronics Technician: Harry, Customer Service replied 6 months ago
Ask Your Own E-Readers Question
Customer reply replied 6 months ago
i does not help
Customer reply replied 6 months ago
the problem still exist
Electronics Technician: Harry, Customer Service replied 6 months ago

Did you download and install the program then open it up?

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Customer reply replied 6 months ago
its ok now I replaced the cable and it fix the problem.
Electronics Technician: Harry, Customer Service replied 6 months ago

Great to hear!

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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