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My Nook says I am connected to WiFi but it won't let me
My Nook says I am connected to WiFi but it won't let me shop. I get a message there is a problem with my connection. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
On the settings page across from my network name it says
on the settings page across from my network name it says 'forget' and I cannot connect to wifi even though the aeroplane mode is off … read more
Randy Boman
Randy Boman
Technician
10,733 satisfied customers
I bought a new Glow light 3 from &N. Can't get internet wifi
I bought a new Glow light 3 from B&N. Can't get internet wifi connection with my home wifi, even though my ool Nook will connect. the connection I usually use saysits having a problem. Checked my comp… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My nook will not download any books even though I am
My nook will not download any books even though I am connected to the internet at a condo on Kauai. It keeps giving the message: Nook cloud encountered an unexpected problem while loading. VERY FRUSTR… read more
Randy Boman
Randy Boman
Technician
10,733 satisfied customers
My Nook Color has a good connection to WiFi and says it IS
My Nook Color has a good connection to WiFi and says it IS connected to internet but will not download my magazines, books nor can I get on Internet. Says unable to download that they are having troub… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I took it to the beach recently, and I could not use it
I took it to the beach recently, and I could not use it there. Didn't happen with my older model. It said Android is searching. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,603 satisfied customers
When I go to a website, say barnesandnoble.com my nook says
when I go to a website, say barnesandnoble.com my nook says the security certificate is bad. every time … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I am unable to get my nook connected to the wifi. It keeps
I am unable to get my nook connected to the wifi. It keeps telling me something about an authentication problem. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,603 satisfied customers
I went to put new password on my hotmail account and then
I went to put new password ***** my hotmail account and then when tried to access it was gone. I want to get put back on my nook. It is my main email account I have the email widget on home page but w… read more
Randy Boman
Randy Boman
Technician
10,733 satisfied customers
my nook suddenly decided I need a wifi address to read books
my nook suddenly decided I need a wifi address to read books I have already downloaded. !?!?… read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
My NOOK is charged. It can connect to our wireless router.
My NOOK is charged. It can connect to our wireless router. I can access my profile and my library. But when I try to shop, it says "unable to load the data." Also, the rectangular space just to the ri… read more
Cris
Cris
1,310 satisfied customers
We have 4 nook devices in our house. we have 3 Nook Colors
We have 4 nook devices in our house. we have 3 Nook Colors and another android (?) Nook. All indicate they are connected to our Wifi but we keep getting a dropdown saying there is a ptoblem and to vis… read more
Cris
Cris
1,310 satisfied customers
I bought a nook color in April of this year and I cant see
I bought a nook color in April of this year and I can't see to get Wifi on it they tried to get on it at Target today and unfortunately I thru the box away so if you could help me get it running again… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
My Nook tablet says that it is unable to connect to wifi. It
My Nook tablet says that it is unable to connect to wifi. It is definitely a problem with the settings on the nook, as I have other things in the house connected to my wireless and it works great. Und… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
Hi, there. When I first registered my Nook (a present last
Hi, there. When I first registered my Nook (a present last Xmas) I was able to download books from home. However, for the past several months, that's no longer possible. Even though the wifi connectio… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My Nook wont take my password XXXXX our home wireless WiFi,
My Nook won't take my password XXXXX our home wireless WiFi, even though the password XXXXX XXXXX on the home computer. WHY??… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I charged my nook and now it wont go on at all. Even though
I charged my nook and now it won't go on at all. Even though I have Wifi in my house, my nook won't access the Barnes and Noble site. Is there a location that can fix my nook?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
have new nook have wireless in my home for laps in my home,
have new nook have wireless in my home for laps in my home, I phone connect but the Nook will not connect to wireless in my himne why… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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