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My nook just recently stopped at 99% on startup and just
my nook just recently stopped at 99% on startup and just keeps blinking "99%" … read more
Richard
Richard
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IT Manager, Consultant
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My nook won't turn on. I've tried holding down button for 30
My nook won't turn on. I've tried holding down button for 30 seconds and then re-trying, but nothing happens … read more
Eldon
Eldon
BS
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Nook is charged but when the screen comes up to put in
Nook is charged but when the screen comes up to put in password ***** touch screen does not work … read more
Harry
Harry
Customer Service
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My nook simple touch with glowlight has stopped working.
My nook simple touch with glowlight has stopped working. Initially it would not turn to the next page but would skip to the reference section (300 pages further into the book), then I'd get a message … read more
Harry
Harry
Customer Service
3,025 satisfied customers
I'm not able to open my Nook. Let me check. It used to say
It used to say your Nikki is cold. Now it started to work and then switched off. Now, it says "your Nook is off" … read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
My nook is fully charged, and when I turn it on it's stuck
my nook is fully charged, and when I turn it on it's stuck at 99% with the start icon button showing (looks like an upside down horse shoe). … read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
My nook is at the screen which says "Your nook has turned
My nook is at the screen which says "Your nook has turned off to conserve power. Please press the power button to reboot" … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,603 satisfied customers
My nook will not boot up. Samsung Model:SM-T230NU, 3 years
3 years old. I tried to restart from the Android menu, I tried recover, I tried to reset to factory via Android menu and I am getting nothing. I can't recover from my sd card, because it has nothing on it. … read more
GeekGal
GeekGal
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How do I unlock my wireless settings on my nook glowliaght?
how do I unlock my wireless settings on my nook glowliaght? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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I have an internet connection on my Nook settings. However,
I have an internet connection on my Nook settings. However, whenever I try to access shop or my account, I get a message that A problem occurred Sorry, a problem has occurred. Please try again. If you… read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
I accidentally dropped my nook yesterday--about 18
I accidentally dropped my nook yesterday--about 18 inches--onto a hardwood floor. It won't do anything now. I can't bring it up and it won't even turn off. Please tell me there is a way to fix this! I… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
I have an older Nook that my ex-husband left with me when
Hi. I have an older Nook that my ex-husband left with me when we got divorced. I haven't used it in awhile (probably going on a year now). This morning, I noticed it had a message on the screen that t… read more
Randy***** CellTech
Randy***** CellTech
1,846 satisfied customers
I have a Nook and today I turned it on and opened my book
I have a Nook and today I turned it on and opened my book and the type on the screen fragmented and is now frozen. I can't turn it off and can't charge it. It's just frozen. help!… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Continue to get "problem occurred" when trying to shop, etc.
continue to get "problem occurred" when trying to shop for books, etc. I am using a Nook Simple Touch w/Glowlight, s.n.3023310014323049.… read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
I have the first generation Nook. It fell asleep and now it
I have the first generation Nook. It fell asleep and now it won't wake back up. I tool the battery out and nothing is happening… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I have a nook that has only been used approximately 6 or 7
I have a nook that has only been used approximately 6 or 7 hours. The other night when I tried to turn it off, it would not turn off and eventually went to the page on the screen that reads "Your nook… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My nook seems to be stuck on a standby screen. At the top,
My nook seems to be stuck on a "standby" screen. At the top, it says "press the power button to wake up your nook." It has always worked up to now, but when I prress the pwere button, nothing happens.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my nook will not turn on. it is plugged in and the charging
my nook will not turn on. it is plugged in and the charging light is on. it says "Your NOOK has turned off to conserve power. Press button on top to power it up." i have pressed the button on top, but… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,291 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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