E-Readers

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I have a CE0700. While I was using it, the screen froze. I
I have a CE0700. While I was using it, the screen froze. I tried to tebbot it and it went as far as the tree with someone reading under it. Have made sure that Kindle is fully charged and it still won… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I opened the kindle and tried to open the book I was
I opened the kindle and tried to open the book I was reading. I only got a screen with a boy sitting under a tree. Nothing would activate. I did charge the kindle but still no luck. Illumination in sc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,107 satisfied customers
I have many books downloaded but can't remember how to
I have many books downloaded but can't remember how to download the one I have chosen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,107 satisfied customers
My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
Randy***** CellTech
Randy***** CellTech
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Cannot get page changed.Device is on page that showns words
Cannot get page changed.Device is on page that showns words Kindle with boy sitting under the tree reading. … read more
Randy***** CellTech
Randy***** CellTech
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My wife's Kindle paperwhite died this morning so I went out
My wife's Kindle paperwhite died this morning so I went out and bought a new one. I am in the process of getting It registered and ran in to the problem of giving it our username and Password. Is ther… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My paperwhite has become very slow, especially when I turn
My paperwhite has become very slow, especially when I turn it on. Then I get a message saying there is a problem but it eventually comes on. … read more
Cory
Cory
Vocational, Technical or Trade Scho
640 satisfied customers
My kindle told me it was overloaded with books. Then it
My kindle told me it was overloaded with books. Then it stopped working immediately. I have tried to restart the kindle. All I get is the kindle picture with a person reading under a tree.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,107 satisfied customers
My kindle reader has the "Kindle" word in the middle of the
My kindle reader has the "Kindle" word in the middle of the screen the "Tree" with a "person sitting under it" and a "half white and half black bar" on it. What is up with this.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
I had my Kindle plugged into my Imac charging, and I just received
I had my Kindle plugged into my Imac charging, and I just received a message that I had improperly ejected my Kindle when I hadn't. Now I can't see it on my desktop nor can I use my Kindle. Hellp… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My grandson is 11 and has some form of dyslexia. He started
My grandson is 11 and has some form of dyslexia. He started senior school in September and has a support worker. He is starting to read and is so excited about that. He has asked for a Kindle for Chri… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
Have a book through createspace.com. The print book turned
Have a book through createspace.com. The print book turned out just fine. Format was perfect. It didn't sell so I decided to publish it again with KDP. When I read the book through my reader, I was su… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kindle had an upgrade last night and since that time I cant
My Kindle had an upgrade last night and since that time I can't get it to reset. The Kindle person with a book sitting under a tree just stays there. I tried holding the on/off button down for 15 sec.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a kindle that has the capacity to listen to books or
I have a kindle that has the capacity to listen to books or read the book. I dropped it and I only have a black screen, so I went and purchased a touched screen Kindle but I need all my books transfer… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
My Kindle is not working. The kindle is stuck on the page
My Kindle is not working. The kindle is stuck on the page with a boy sitting under a tree reading. When I slide the power switch it does not wake up. I plugged it in overnight but still cannot wake it… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,746 satisfied customers
My Kindle is frozen. It comes on and shows my book list, but
My Kindle is frozen. It comes on and shows my book list, but nothing else works. I can't choose a book or read or reboot.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I accidently put too much weight on the corner of my Kindle
I accidently put too much weight on the corner of my Kindle and now the screen in the upper left hand corner has turned black. I can still read the lower half of the book I am reading. Help!… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
My kindle has blank and gray area over the printing. I cannot
My kindle has blank and gray area over the printing. I cannot do anything to remove them. I am on vacation no and can not read any of my books. Is there a way I can fix this.… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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