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I HAVE A MODEL d00901 THAT WE GAVE TO OUR MOTHER IN LAW AND
i HAVE A MODEL d00901 THAT WE GAVE TO OUR MOTHER IN LAW AND IT SHOW EMPTY BATTERY. WHEN WE CHARGE IT IT SHOWS NO CHARGING AND IT SHOWS NO SIGNS OF LIFE. IS IT SOMETHING I SHOULD TOSS OR IS THERE HOPE?… read more
Nathan
Nathan
Bachelors of Science
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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
Randy***** CellTech
Randy***** CellTech
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Have kindle #D00901 with dead / non recharging battery. Have
Have kindle #D00901 with dead / non recharging battery. … read more
Louie
Louie
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Associate Degree
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My kindle-model No D00901 FCC ID has empty battery. I
My kindle-model No D00901 FCC ID has empty battery. I connected it to a power source as instructed on the screen and left it to charge over night but the screen never disappeared. I unplugged it from … read more
Richard
Richard
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IT Manager, Consultant
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I have Kindle Model number D00901. I left it plugged in and
I have Kindle Model number D00901. I left it plugged in and connected to WiFi … read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
Cory
Cory
Vocational, Technical or Trade Scho
639 satisfied customers
My Kindle is around four years old and is the original
My Kindle is around four years old and is the original version. I cannot get the recharger in completely, so it will not recharge. I have never had this problem before. I keep the plug-in in a drawer,… read more
Josh
Josh
It Support Specialist
Associate Degree
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My Kindle is one of the originals. It has sat unused for
My Kindle is one of the originals. It has sat unused for at least 2 years. There is no response when I connect it to a power source which I have tried several times for prolonged periods of time. Is i… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
When I try and turn my kindle on the green light goes on but
When I try and turn my kindle on the green light goes on but the screen does not change or go to the page of the book I am currently reading… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My husbands kindle fell out of his cover. The screen now shows
My husband's kindle fell out of his cover. The screen now shows part of a screen saver. If we switch the kindle on one can see parts of the home screen through the gaps. We have tried rebooting it by … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle has not been used for about 3 months. It is frozen
My kindle has not been used for about 3 months. It is frozen on the empty battery screen. Even after sliding and holding power button for 15 seconds the empty battery screen is still there. I left it … read more
Dr. Fix-It
Dr. Fix-It
Technician
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I have a washed out screen saver and the inability to turn
I have a washed out screen saver and the inability to turn on or off, reboot, or recharge. I tried three fixes that FAQ recommended: 1) held switch 20 seconds; 2) pushed button on left 20 secs; 3) rec… read more
Thomas
Thomas
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Associate Degree
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My kindle screen is frozen. No keys work. It reads I need to
My kindle screen is frozen. No keys work. It reads I need to make a WI-FI connection, but I do not know how. The word rescan is underlined, but the select button does not work. There is an h typed in … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have a preowned model D00901. Battery is completely empty
I have a preowned model D00901. Battery is completely empty and getting critical battery message. I have recharged with my computer's USB and light has turned green but I still can't turn the Kindle o… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
My kindle dx has a frozen screen with the message your battery
My kindle dx has a frozen screen with the message "your battery is empty". I've tried to recharge it, but it's not charging. I've tried to reset it but that hasn't worked either?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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kindle screen frozen,small triangle in bottom left hand corner
kindle screen frozen,small triangle in bottom left hand corner where part of words slide to release appears but white out on rest of screen, have held down slide on button for 20 seconds but nothing h… read more
James
James
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Bachelor's Degree
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upon turning on kindle, the saved screen show a bunch of lines
upon turning on kindle, the saved screen show a bunch of lines only. recharged kindle un plugged and held on button "on" for 15 secs. x2 no change. what next? thanks… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,882 satisfied customers
Kindle 2 wont power on. Yellow charge lights up but goes off
Kindle 2 won't power on. Yellow charge lights up but goes off after 5 to 10 minutes. Screen shows heading Critical Battery. Diagram shows empty battery.Your battery is empty. To continue using your Ki… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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