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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
It will not turn on. I've left it on the charger so I
It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
I am trying to update details of new Visa card to buy book.
I am trying to update details of new Visa card to buy book. Cannot access with password ***** changed it, confirmed by email. However unable to log in with new password, comes up with having a problem… read more
Harry
Harry
2,290 satisfied customers
When i try to usee my kindle it will not work. I have a new
when i try to usee my kindle it will not work. I have a new visa card, I am hoping it iwll work. … read more
Randy***** CellTech
Randy***** CellTech
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I have had my kindle over 5 years and have purchased many
I have had my kindle over 5 years and have purchased many books, charged to my husband's Visa account. I had a NOTICE TO update the expiry date which I did. I got confirmation of my order but they do … read more
Richard
Richard
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IT Manager, Consultant
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I am locked out. Amazon kindle modeld00901. I tried to turn
I wanted to update my Visa card so I could buy books… read more
Richard
Richard
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I am trying to download ebooks from the library. I went
I am trying to download ebooks from the library. I went through the process but the books have not appeared on my Kindle Fire...? What to do? … read more
Josh
Josh
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Associate Degree
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My purchase from amazon to kindle do not download.
My purchase from amazon to kindle do not download. … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
Payment Information: Let me try again: My Visa number has
Let me try again: My Visa number has changed but I cannot get the payment information connected to Kindle. … read more
Benjamin Larson
Benjamin Larson
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Bachelor
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I have a Kindle (Amazon) Fire. Trying to Order a book
I have a Kindle (Amazon) Fire. Trying to Order a book "Outlander A Breath of Snow and Ashes". I got the sample but cannot order the book itself. I changed my Credit card and my email address already b… read more
Richard
Richard
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IT Manager, Consultant
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My kindle is locked up with a square as a result of me
My kindle is locked up with a white square as a result of me trying to buy some new books against an old visa card # against my Amazon account I just need to update my visa on file, the last one was c… read more
Randy***** CellTech
Randy***** CellTech
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I am getting a credit card setup error on my kindle, I have
I am getting a credit card setup error on my kindle, I have gone to the Amazon site and updated my information but am still getting the error when I try to purchase a book. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Changed my visa card number and it appeared on the site as
changed my visa card number and it appeared on the site as taken care of but when i go to order a book it says that my account is not active and I owe money … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
My new kindle won't open my books from my old kindle, I get
My new kindle won't open my books from my old kindle, I get an x when I tap on book … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have a kindle touch and kindle fire i would like to have
i have a kindle touch and kindle fire i would like to have same books on them can i? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
I was refused when I ordered a book because I now have a
I was refused when I ordered a book because I now have a different Visa card number … read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
5,233 satisfied customers
I have an updated visa card and Number. How do i change
Hi, i have an updated visa card and Number. How do i change account on my kindle. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
When I shop the Kindle Store, I get a blank page and it says
When I shop the Kindle Store, I get a blank page and it says wireless connecting but I get a blank page. In a few seconds a page comes up that says A Wi-Fi connection is required to complete this task… read more
Steve G.
Steve G.
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593 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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