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Just received my new Kindle. Didn't realize it was touch
Just received my new Kindle. Didn't realize it was touch screen. The language is some kind of Chinese How can I get it back to English … read more
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Cris
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I am trying to download a book and it won't download. … read more
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We are having trouble registering our new kindle.We already have an account but we are getting an error message each time we try. … read more
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Viet - Printer Tech
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Haven't used in sometime. forgot password. maybe 9 months
haven't used in sometime. forgot password. JA: When could you last access your device? Customer: maybe 9 months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to… read more
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Viet - Printer Tech
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Amazon have locked my account and after giving them all my details AGAIN i still haven't been able to get any help … read more
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Hello my name is***** have received a replacement KindleI tried to download 8 books which I ordered on the 28th August but they didn't download … read more
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Pete
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I just received my order and the part was missing,
I just received my order and the part was missing JA: What's the make/model of your device? How old is it? Customer: so###-##-####TRV113219 JA: How long has this been going on? What troubleshooting ha… read more
Louie
Louie
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I BROUGHT TWO BOOKS THAT ARE PREVIEWS; THEY ARE NOT COMPLETE
I BROUGHT TWO BOOKS THAT ARE PREVIEWS; THEY ARE NOT COMPLETE BOOKS. RAINTREE INFERNO BY ***** ***** AND THE DARK WITCH BY NORA ROBERTS. I BROUGH THESE BOOKS TO … read more
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John
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I need to sign into my email on my Kindle Fire. It doesn't
I need to sign into my email on my Kindle Fire. It doesn't accept the password ***** is current. Also, there is not a prompt "forgot password". Help. … read more
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Richard
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I tried signing in on my PC and my LG tablet. I ordered 3
I tried signing in on my PC and my LG tablet. I ordered 3 books and I had to delete the account and start over & now I can't get my ebooks. I cannot sign in to my tablet. … read more
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Richard
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The Amazon account is strange for me I did not order
The Amazon account is strange for me I did not order anything to the tune of $88.00 I dispute this charge. … read more
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Russell H.
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Vocational, Technical or Trade Scho
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am trying to change password ***** am not having any luck … read more
Jason Jones
Jason Jones
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I have a new Kindel Touch. I was reading my Kindel this morning
I have a new Kindel Touch. I was reading my Kindel this morning when, suddenly, the font changed. I don't have any idea if I touched something when turning a page or what. Point is that I can't get it… read more
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Daniel P.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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