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I lost my original NOOK charger and 2 and Nobles didn't have
I lost my original NOOK charger and 2 Barnes and Nobles didn't have any for purchase. I was told to get a micro-USB charger. Then bought 2 more chargers and none of them charge the NOOK. When I plug t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I can not send emails from my nook. I have always been able
I can not send emails from my nook. I have always been able to do so. … read more
Harry
Harry
Customer Service
3,022 satisfied customers
Just received an answer from your svite expert on a question
Just received an answer from your svite expert Nick on a question on trying to get my Nook to accept books from our library. Your anser did not work… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I bought a new Nook Glow Light 3 in Dec. 2017 and have not
I bought a new Nook Glow Light 3 in Dec. 2017 and have not been able to use it. When I try to sign in it tells me there is an authentication problem. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I have no memory to download any more books. I could not
I have no memory to download any more books. I could not find a way to move things to the cloud so I told it to "reset" Now, I have to re-register the kindle. The kindle is older and I have a newer ki… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I have a Nook right now but am very dissatisfied with &N. I
I have a Nook right now but am very dissatisfied with B&N. I have noticed that some books that Amazon has on ebooks, B&N does not. I have over 300 books on my nook and if I went to Kindle, would you b… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I'm having issues with my nook glow light. When I turn a
I'm having issues with my nook glow light. When I turn a page forward it will sometimes go back 2-3 pages. In addition, when I open my nook and am in the middle of reading a book, it will open to any … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,247 satisfied customers
The little horseshoe shaped button to wake up nook and
The little horseshoe shaped button to wake up nook and activate glow light is broken Can it be replaced or do I need to get new nook. If so is there a trade in offer? … read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
I have a Samsung Nook. Yesterday, my power started acting
I have a Samsung Nook. Yesterday, my power started acting up (I had previously had nook on power-save, which somehow got turned off. I went to charge it up as I usually do. After 6+ hrs (usual charge-… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I bought a "new" simple touch on ebay that has turned out to
I bought a "new" simple touch on ebay that has turned out to be a store tester. I can't figure out how to erase it and enter my own account. Am I able to, or did I waste $90?… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I have a Nook HD that I bought in Dec. 2012. I started having
I have a Nook HD that I bought in Dec. 2012. I started having trouble with it keeping a charge last week, and then when I went to charge it this week, it would not charge at all; it looks like it just… read more
Nathan
Nathan
Bachelors of Science
24,943 satisfied customers
I purchased my kindle fire in Dec of last year. My battery
I purchased my kindle fire in Dec of last year. My battery is now dead or very low and I haven't been able to charge it up. The light is orange and never turns green. It also freezes up. Do I have any… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My nook glow wont turn on. It is about 3 months old and has
My nook glow won't turn on. It is about 3 months old and has worked perfectly until now. Nothing happens when I press the N on the front or the power button on the back. I tried holding the power butt… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
how do i disable Wi Fi from my Vox ereader permanently, and
how do i disable Wi Fi from my Vox ereader permanently, and how will affect my ability to get upgrades… read more
Cris
Cris
1,310 satisfied customers
I just came back on a plane. When I opened my Kindle a partial
I just came back on a plane. When I opened my Kindle a partial screen saver appeared. I can not access any books as the screen saver blocks it. The saver is the head of a woman with braided hair with … read more
Cris
Cris
1,310 satisfied customers
My settings page has diappeared from my kindle menu and is
My settings page has diappeared from my kindle menu and is not showing wi-fi connections - although it appears to be connected to one right now. I recently took a plane trip, but turned airplane mode … read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I had my nook book color stolen last June, it was returned
I had my nook book color stolen last June, it was returned by the hotel. I called today and they activated it. I can't register it or shop on line on the nookbook. I get a problem occurred message. Th… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Took my kindle on an airplane, worked OK on plane, now will
Took my kindle on an airplane, worked OK on plane, now will NOT turn on- all I have is the "slide switch..." and nothing happens, it is fully charged up- tried holding it on for 20 seconds, no differe… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Dr. Fix-It

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... its a whole library in your hands.

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Kriptokrit

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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