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New e-reader and trying to get started. It is not in english…

Customer Question
New e-reader and trying...

New e-reader and trying to get started. It is not in english and I can't figure out how to change it to english so I can start set up.

Technician's Assistant: What brand and model of e-reader do you have?

Kindle paperwhite

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

It started this way. I have never been able to get to something I can understand.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Just how to get this thing doing english. I can't understand the language that is displayed.

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/29/2017
Electronics Technician: MD.SADIQUE, Engineer replied 7 months ago
MD.SADIQUE
MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3,663
Experience: Electronics engineer,2yrs+exp as circuit analyst.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Electronics Technician: MD.SADIQUE, Engineer replied 7 months ago

Do you see three horizontal lines on the top right of the screen?

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Customer reply replied 7 months ago
no
Electronics Technician: MD.SADIQUE, Engineer replied 7 months ago

Please go to this link to see the picture of the Kindle screen: Kindle Screen

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Electronics Technician: MD.SADIQUE, Engineer replied 7 months ago

In the above image do you see three lines below the time?

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Customer reply replied 7 months ago
This is a new Kindle. I am just going to call Amazon and have them own this problem. Thanks for trying to help.
Electronics Technician: MD.SADIQUE, Engineer replied 7 months ago

In that case, you will see three dots.

Do you see three dots on your home screen?

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