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I have ordered two books on Martha’s 2nd Kindle. The orders…

Customer Question
I have ordered two...

I have ordered two books on Martha’s 2nd Kindle. The orders show as processed but will not download to my library

Technician's Assistant: When did this downloading issue start with your Kindle?

Just now

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Yes

Submitted: 7 months ago.Category: E-Readers
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Answered in 13 hours by:
12/29/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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