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I have a tablet,I loss NOOK. How do I get it back. I tried…

Customer Question
I have a tablet,I...

I have a tablet,I loss NOOK. How do I get it back. I tried my NOOK app. & no response. JOHN

Technician's Assistant: What's the model of your device? How old is it?

HP

Technician's Assistant: What have you tried so far with your Android device?

NOOk Apps.

Submitted: 5 months ago.Category: E-Readers
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Answered in 7 minutes by:
12/27/2017
Electronics Technician: Aparna Indresh,
 replied 5 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 447
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 5 months ago

It sounds like you have lost your nook app on your HP Tablet am I correct?

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Customer reply replied 5 months ago
DO not know
Electronics Technician: Aparna Indresh,
 replied 5 months ago

May I know the exact issue you are facing?

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Customer reply replied 5 months ago
MY HP reads "unfortunately,NOOK has stopped
Customer reply replied 5 months ago
this is bullshit
Electronics Technician: Aparna Indresh,
 replied 5 months ago

Okay, I understand your concern may I know if you have tried restarting your tablet.

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Customer reply replied 5 months ago
I have tablet on now!
Customer reply replied 5 months ago
Help!
Customer reply replied 5 months ago
I DO NOT HAVE ALL NITE!
Electronics Technician: Aparna Indresh,
 replied 5 months ago

May I know the exact model of your tablet? so that i can help you in restarting your tablet?

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Customer reply replied 5 months ago
my TABLET iS ONE YEAR OLD!
Electronics Technician: Aparna Indresh,
 replied 5 months ago

Please Use the following steps to find the model number of your tablet:

Let me know the model number.

  1. On the Home screen, tap the All apps icon, and then tap the Settings icon.

  2. In the System section, tap About tablet.

  3. The tablet model number is ***** in the Model number section.

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Customer reply replied 5 months ago
s5CD517 06MH
Electronics Technician: Aparna Indresh,
 replied 5 months ago

I am sorry but this is not the correct Model number please click on this link https://support.hp.com/in-en/document/c03938781 and check how to find the model number, serial number and let me know if it works for you.

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Customer reply replied 5 months ago
model# ***** SLATE 10EEG1
Electronics Technician: Aparna Indresh,
 replied 5 months ago

Please try to turn off your tablet and turn it on and then try to access your nook app and let me know if it gives the same error message?

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Customer reply replied 5 months ago
s# 5cd51706mh
Customer reply replied 5 months ago
MODEL#pro slate 10eegi
Electronics Technician: Aparna Indresh,
 replied 5 months ago

Thanks for the information please give me some time let me check it.

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Customer reply replied 5 months ago
s# ***** model#m5h12ua#aba
Electronics Technician: Aparna Indresh,
 replied 4 months ago

Sorry for the delayed response Could you please try to uninstall and reinstall the Nook in your HP tablet and let me know if it works for you.

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Dan T.
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Category: E-Readers
Satisfied Customers: 142
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Experience: DoD master electronics technician

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