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It’s frozen, and I can’t restart. Yesterday. But I’ll try…

Customer Question
It’s frozen, and I...

It’s frozen, and I can’t restart

Technician's Assistant: When did you last charge your e-reader?

Yesterday.

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Yes, but I’ll try again. It felt like a long time, but may not have been a full minute.

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/26/2017
Electronics Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 47,787
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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Electronics Technician: Aric, Technician replied 7 months ago

Is this a Kindle that you're messaging us about today? Or something else?

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