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I have received a Kindle Fire HD 10 with Alexa (7th

Customer Question
I have received a...

I have received a Kindle Fire HD 10 with Alexa (7th generation) and an Ivso Bluetooth Keyboard case. Will the two be compatible?

Technician's Assistant: How old is your Kindle Fire?

Brand new but it does not say that it is 2017 edition

Technician's Assistant: What have you tried so far with your Kindle Fire?

Nothing. I am just now charging it

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I don't think so

Submitted: 6 months ago.Category: E-Readers
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Answered in 1 hour by:
12/26/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
Ok. This is not working for me. I thought the five dollars that I have already paid would get an answer. I am not going to pay another 20. This is beginning to sound like not such a good deal.
Electronics Technician: Harry, Customer Service replied 6 months ago

Our services are not $5.

You can call customer service at 1-***-***-****

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Customer reply replied 6 months ago
I had to give my credit card info for 5 dollars before I was connected to you
Electronics Technician: Harry, Customer Service replied 6 months ago

Yes, that is a deposit as explained to you during sign up.

You can call customer service at 1-***-***-****

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Customer reply replied 6 months ago
Ok. I will call customer service. Thank you so much for your help.
Electronics Technician: Harry, Customer Service replied 6 months ago

You're welcome

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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