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While reading my Kindle it suddenly went to a different mode
While reading my Kindle it suddenly went to a different mode and said my fire tablet has been updated and now all my purchased books have disappeared and the Kindle says it is not registered! What now… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have a problem with my device. It will not go to and of
It will not go to and of the functions that I try. I was in the middle of a book yesterdat, turned the unit off. When I returned I could not access the book or some other functione. There is a green line that appears in the screen and surrounds any of the items I select. Also the unit is very slow. The current battery charge is 49%. I know this kind of rambles, sorry about that. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,603 satisfied customers
Can you help me with fire 7 kids edition? I bought it last
I bought it last month and it is fire 7 kids edition 16 gb … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I have a new Amazon Kindle Fire HD 10. I also to not have a
I have a new Amazon Kindle Fire HD 10. I also to not have a smart t.v. but I do have Chromecast. I am trying to get the Google Chromecast APP downloaded onto my new Kindle Fire and it will not let me?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My kid has a Kindle Fire (For Kids). The youtube app
My kid has a Kindle Fire (For Kids). The youtube app suddenly stopped working (After an automatics system update last night). … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I have a kindle paperlight purchased when they were a new
I have a kindle paperlight purchased when they were a new item. I am having trouble recharging battery. I can get orange light to come on. I follow ssuggestions made on this site. Now in box a chargin… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,250 satisfied customers
I have many e-books. At present they are all on my I phone.
I have many e-books. At present they are all on my I phone. About 6 months or more ago the same i books were available on my tablet. At present if I read my books on my Mac I-Phone, I am charged for u… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I want to buy a Kindle Am 99 years old but have all my
I want to buy a Kindle Am 99 years old but have all my marbles .I am trying to decide on a Samsung Galaxy or a mazon FIRE What is the difference between th Fire HD and the Fire HDX?? That may help me … read more
Cris
Cris
1,310 satisfied customers
I have had my kindle fire for several years. recently it has
I have had my kindle fire for several years. recently it has not been charging. I went on line and read all the things to do and nothing has helped. It is dead. Can it be brought back to life? or do I… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
I've deregistered my 6 month kindle fire hd7 online and on
hi! I've deregistered my 6 month kindle fire hd7 online and on the device - so i can solve registration issues I've been having recently - i could not access my amazon account though the internet othe… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I have had my kindle fire for about two years. Never had a
I have had my kindle fire for about two years. Never had a problem. two days ago I was using it and pushed the button to shut it down. I got a message back that it was shutting down but it wasn't. The… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
Kindle Fire is not charging even when connected to the charger
My Kindle Fire is not charging. When I connect it to charger, I get "Battery too Low to Power On, Please connect charger and wait 15 minutes..." I wait, but still keep getting same message.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,250 satisfied customers
I am having trouble getting my kindle fire to charge properly.
I am having trouble getting my kindle fire to charge properly. It seems as though the plug is not making a good connection into the device. Any suggestions.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
While reading on my kindle fire it sit down. I thought it
While reading on my kindle fire it sit down. I thought it was not charged. After charging overnight it still won't come on, but it's charged--the words, "kindle fire," show on the screen, but the arro… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle model No.D0110 IC9599A-o725 FCC ID ZEG0725 has started
My Kindle model No.D0110 IC9599A-o725 FCC ID ZEG0725 has started displaying what looks like a battery above a USB plug arrow Z on its side. What has happened please and what do I need to do to get it … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
How do I archive a book bought and read? I had bought Solitaire,
How do I archive a book bought and read? I had bought Solitaire, but it has disappeared - I tried to buy it again, but the Store site would not let me? How do I retrieve it?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Hi My kids were using a free game app on the kindle fire and
Hi My kids were using a free game app on the kindle fire and it completely froze. It is currently on the screen to shut kindle down or cancel and it is non-responsive. could you help? Thanks, Kim P.S.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle fire wont even turn on. I left it charging all
My kindle fire won't even turn on. I left it charging all night-nothing. It has seemed to me that the battery life was quite short-bad battery?… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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