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I just subscribed to amazon prime. i loaded it on my TV. I…

Customer Question
I just subscribed to...

I just subscribed to amazon prime. i loaded it on my TV. I can watch trailers but when i press watch now it says unable to play video at this time

Technician's Assistant: What Amazon model do you have?

Would that be prime video

Technician's Assistant: How long has this been going on with your Amazon e-reader? What have you tried so far?

For about 15 min

Submitted: 6 months ago.Category: E-Readers
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Answered in 1 hour by:
12/26/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,625
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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