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My kindle will not retrieve my books. It was fine 10 days
It was fine 10 days go, so new problem. Tried holding on/off slide button 40 secs and then restarting ..this unfroze so it wou,d scroll up and down, but once book is selected, nothing happens. … read more
Richard
Richard
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IT Manager, Consultant
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I don't know ANYTHING about my Kindle except how to plug it
I don't know ANYTHING about my Kindle except how to plug it in to charge its battery. If I punch or drag or press enough miscellaneous spots on the Kindle, it may or may not respond. I have accidently… read more
Richard
Richard
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IT Manager, Consultant
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I have a whisperlight Kindle that just stoppred working.
I have a whisperlight Kindle that just stoppred working. I've tried recharging the battery and nothing. I have a screen but can't return to the book I was reading or anything else. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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When I switch on my Kindle screen, only half of it comes up
When I switch on my Kindle screen, only half of it comes up with text, the other half is blank. What does this mean and how can I fix it?… read more
Richard
Richard
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My Kindle "Bernies Kindle" has died and I wonder whether I
My Kindle "Bernies Kindle" has died and I wonder whether I can retrieve a few books that I have not yet read and place them on a new kindle "Margaret's kindle"?… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,260 satisfied customers
My kindles screen has gone haywire. The top half responds
My kindle's screen has gone haywire. The top half responds to everything while the bottom half of the screen if partly white with a few jagged lines in it and some partial words from a book I was prob… read more
Cris
Cris
1,310 satisfied customers
I HAVE HAD TO TURN IN A NEW KINDLE DUE TO MALFUNCTION. I TURNED
I HAVE HAD TO TURN IN A NEW KINDLE DUE TO MALFUNCTION. I TURNED IN A PRIOR ONE THAT I PURCHASED BEFORE THAT ONE. BECAUSE IT WAS WHILE INEXPENSIVE, INADEQUATE AND NOT COMPARABLE TO THE ONE THAT I HAD F… read more
Dr. Fix-It
Dr. Fix-It
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My screen saver does not leave the screen when I try to bring-up
My screen saver does not leave the screen when I try to bring-up a book. The screen is always half book & half screen-saver. Help !!!… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
My Kindle (2nd Generation) screen is not working. There are
My Kindle (2nd Generation) screen is not working. There are lines all over it and the top half of the screen I can't read. How do I get this fixed?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
How can I retrieve my books from archive to table of contents?
How can I retrieve my books from archive to table of contents? Many I haven't read yet. We are going out of the country soon and I wanted to read them. I didn't know that arranging by author or alphab… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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My daughters gave me a Kindle for my birthday. They got it
My daughters gave me a Kindle for my birthday. They got it set up for me and somehow I put a book and the basic instructions in the archive. How to I retrieve anything from the archives. How do I mark… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Hi ..... unfortunately I have dropped my Kindle on a tile floor.
Hi ..... unfortunately I have dropped my Kindle on a tile floor. It hit the floor on its corner luckily and has not suffered any external damage.....It did work again after about 10 minutes and stayed… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I received an Email entitled "About Your Kindle;" however,
I received an Email entitled "About Your Kindle;" however, I inadvertantly deleted it before reading. Can you please resend? Also, please advise steps to retrieving downloaded books. I can get to the … read more
Dr. Fix-It
Dr. Fix-It
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I received a Kindle last February for my b-day and I took it
I received a Kindle last February for my b-day and I took it with me to my daughter's house for the Thanksgiving holiday celebration. Before I left home, I charged it for the trip. I left on the 21st … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has a split screen! Half on the book I am reading
My kindle has a split screen! Half on the book I am reading & half on home page! What happened & how do I fix it? I have about 60 books in there I have already purchased & I don't want to lose them! H… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I was reading a book on the kindle, went to search the dictionary
I was reading a book on the kindle, went to search the dictionary for a word definition and now the book has disappeared from the kindle. I can not find it on my home page or in the archived items. An… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I charged my kindle when it said battery low. now the green
I charged my kindle when it said battery low. now the green light is on but I can't retrieve the book I was reading… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Want to remove already read books from archives and retrieve
Want to remove already read books from archives and retrieve if wanted. J. LaRowe [email protected]… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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