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My nook just recently stopped at 99% on startup and just
my nook just recently stopped at 99% on startup and just keeps blinking "99%" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
It says I am unable to connect to Nook service. Please try
It says I am unable to connect to Nook service. Please try again later- has been going for almost a week- I cannot download or purchase books … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I have entered the password from my previous nook but my new
I have entered the password ***** my previous nook but my new one will not recognize it. I would like to change the password ***** avoid this problem … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I have forgotten my password to my kobo ereader, About six
I have forgotten my password ***** my kobo ereader … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I refreshed my Nook to factory standard and now filled all
I refreshed my Nook to factory standard and now filled all info in settings. Now signing in to my account I forgot password, Can you help? … read more
Jason Jones
Jason Jones
AAS Information Technology
2,459 satisfied customers
Purchased new nook, signing into set up and can nor remember
purchased new nook, signing into set up and can nor remember password. when click on forgot NOOK password?, it responds unable to connect to the nook service. try again later. Thank you. … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I am unable to get apps on my nook. I recently changed my
I am unable to get apps on my nook. I recently changed my email address and payment account and lost the apps I had. … read more
Tech Mila
Tech Mila
Technician
Vocational, Technical or Trade School
How do I set up a nook password, The new tablet 7, Just
I put in my credit card info but when it asked for nook password, I only had my B&N password… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
1,488 satisfied customers
I have a nook 1st edition. I haven't used it in a while, but
I have a nook 1st edition. I haven't used it in a while, but I went to read one of the books that I had downloaded into the documents section and discovered that it was empty and said that I needed to… read more
Randy***** CellTech
Randy***** CellTech
1,846 satisfied customers
I bought a nook yesterday and set it up last night. I now
I bought a nook yesterday and set it up last night. I now cannot use it since I forgot the password ***** get in to it … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,603 satisfied customers
My grand daughter got a hold of my nook. Now I cannot
My grand daughter got a hold of my nook. Now I cannot connect to the internet with wifi. I have had this nook for a long, long time & I don't have the passwords or any of my old information about it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I found my old nook software version 1.7.0. I forgot my
Hello I found my old nook software version 1.7.0. I forgot my password ***** do not have access to my email. How do I reset to factory settings so I can give to my mother … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Forgot password for parental controls. fire, none, no
forgot password ***** parental controls. JA: What's the make/model of your device? How old is it? Customer: fire JA: How long has this been going on? What troubleshooting have you tried? Customer: non… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
I have forgotten my password and either of my two emails are
I have forgotten my password ***** either of my two emails are not recognized. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,603 satisfied customers
I purchased my Nook GlowLight Plus as a replacement
I purchased my Nook GlowLight Plus as a replacement for my first Nook on 1/17/16. Last week, I tried to turn on with the button on the left side. The light comes on, but the screen saver will not go a… read more
Randy***** CellTech
Randy***** CellTech
1,846 satisfied customers
After I power up my Nook and start to read my book it keeps
after I power up my Nook and start to read my book it keeps going back to the home page. It has plenty of a power charge. HELP!… read more
Cris
Cris
1,310 satisfied customers
Everytime that I try to read a book the nook screen goes blank.
Everytime that I try to read a book the nook screen goes blank. I can pull up the library, the internet and games but it won't open the page of my novel.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
Why isnt my Nook going to the home screen? The Nook Read Forever
Why isnt my Nook going to the home screen? The Nook Read Forever screen shows several times off and on. Then 'm getting clearing data reset is being preformed. Then tells me to contact this web site.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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