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My kindle fire will not turn on. We were out of town
My kindle fire will not turn on. We were out of town visiting our daughter and I set my Kindle Fire to her wi-fi. When we got home, I needed to connect back to our wi-fi. I turned off my Kindle Fire b… read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
Low battery, won't recharge. Kindle fire. 3yrs, approx
low battery, won't recharge. JA: What brand and model of e-reader do you have? Customer: kindle fire JA: How old is your Kindle Fire? Customer: 3yrs, approx. JA: Anything else you want the Android Exp… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
It turns on but will not open when I swipe it. no clue.
no clue. kindle fire and I have had it about 5 years? … read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
I have a kindle fire. I get the amazon logo then the "fire"
I have a kindle fire. I get the amazon logo then the "fire" word but then the screen just stays dark. I have tried holding the start button down for 40 secs as recommended but no luck . Any ideas??? … read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
Battery will not chaege, kindle fire 2 1/2 yrs old, 2 days
battery will not chaege JA: What's the make/model of your device? How old is it? Customer: kindle fire 2 1/2 yrs old JA: How long has this been going on? What troubleshooting have you tried? Customer:… read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
I have a Kindle Fire tablet. When I plugged it in to charge
I have a Kindle Fire tablet. When I plugged it in to charge last night the ding it makes kept going off and then it quit charging. I changed charging cords this morning and it still won't charge. Can … read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
My kindle will not charge, kindle fire 2012 7 inch screen
my kindle will not charge JA: What's the make/model of your device? How old is it? Customer: kindle fire 2012 7 inch screen 8GB JA: How long has this been going on? What troubleshooting have you tried… read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
Actually I have a kindle fire hd problem can you help? Don't
Actually I have a kindle fire hd problem can you help? … read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
S the kindle not taking an electric charge, kindle fire hdx
just notice after my retirement gather. just using all electric outlets … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,275 satisfied customers
My 82 year old father's Kindle Fire seems to be locked up.
My 82 year old father's Kindle Fire seems to be locked up. The screen just shows "fire". Can't turn it off, to attempt restart. Any way it can be salvaged? It is less than 1 year old. Appreciate any h… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have a kindle fire that is about 4 years old and I am
I have a kindle fire that is about 4 years old and I am having trouble with the charger. I believe it is internal… read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
I have a Kindle HDX 7" and it's going through an infinite reboot
I have a Kindle HDX 7" and it's going through an infinite reboot cycle. The Kindle displays the words "Kindle Fire" and then before it would colour those words, the screen flashes blue and the machine… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
my kindle fell off my bed and the screen does not work, just
my kindle fell off my bed and the screen does not work, just white with lines no text, can you please help me?… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My 1st generation Kindle fire is stuck on the start screen
My 1st generation Kindle fire is stuck on the start screen showing "kindle fire". I'd tried the trouble shoot directions including holding the start button down for 40 seconds, then restarting. All I … read more
Nathan
Nathan
Technician
Bachelors of Science
32,903 satisfied customers
my books suddenly disapeared. no carousel shows up. if i
my books suddenly disapeared. no carousel shows up. if i order new books they do not appear either.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,275 satisfied customers
My kindle fire is 1 year old but has recently not held a
My kindle fire is 1 year old but has recently not held a charge. I have to charge every other day. Is there a battery replacement. Help I cannot live without it.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,275 satisfied customers
HI I HAD MY KINDLE FIRE FOR 9 MONTHS IT START TAKING ONE DAY
HI I HAD MY KINDLE FIRE FOR 9 MONTHS IT START TAKING ONE DAY AND 1/2 TO CHARGED.WHAT CAN I DO.… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My Kindle Fire is fully charged. It will not power back on.
My Kindle Fire is fully charged. It will not power back on. I have attempted a hard start but it will still not power on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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