E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

My tablet is frozen I can tap all day and nothing (2 hours…

Customer Question
My tablet is frozen...

My tablet is frozen I can tap all day and nothing (2 hours now )all it tells me row and columnthe icons are in

Technician's Assistant: When did you last charge your e-reader?

It is full charge

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Until my finger hours 2 hour now

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
12/24/2017
Electronics Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 7 months ago

May I know the exact make and model of your E-reader?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
fire 7 with alexa can not fine model # on the box or tablet
Customer reply replied 7 months ago
I am not made of money just paid 28
Customer reply replied 7 months ago
are you going to answer my Q OR JUST ASK FOR MONEY
Customer reply replied 7 months ago
model #sr043kl back ground keeps changing can tap all day get nothing tablet full charge
Customer reply replied 7 months ago
is any one going to response
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
My Kindle Fire won't let me do the slide to pen it. Not sure
My Kindle Fire won't let me do the slide to pen it. … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
I have a kindle 7. It just switched to what I believe is
I have a kindle 7. It just switched to what I believe is Alexa control. There is a small green box in the upper right corner. I can't go anywhere or scroll. If I press an app it forms a green box arou… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My moms kindle is stuck on voice everything,. I cant even
my moms kindle is stuck on voice everything,. I cant even make it scroll down so I can get to settings … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
My Fire all of a sudden has gotten a voice and keeps telling
Hi, my Fire all of a sudden has gotten a voice and keeps telling me what the button means and asks me to select a profile. what is going on? … read more
Harry
Harry
4 satisfied customers
I got my granddaughter a kindle fire and its messed up the
i got my granddaughter a kindle fire and its messed up the screen is locked and its talking How do i fix this … read more
Harry
Harry
4 satisfied customers
E screen seems to be frozen with voice activation. I was
E screen seems to be frozen with voice activation. I was updating setting to brighten the screen and in the process opened voice activation. Now I can't get out of it. I can't get back into settings b… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My fire appears to be locked in the tutorial mode and no
My fire appears to be locked in the tutorial mode and no matter what I do it will not come out … read more
Harry
Harry
4 satisfied customers
My kindle fire HD has kind of frozen up. I can't scroll down
my kindle fire HD has kind of frozen up. I can't scroll down on the home page When I tap on any icon I get a green box around it… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
How do I unlock Jessies 5th kindle, Kindle fire abt 2 years
How do I unlock Jessies 5th kindle JA: What's the make/model of your device? How old is it? Customer: Kindle fire abt 2 years old JA: How long has this been going on? What troubleshooting have you tri… read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
My Verizon tablet has Nook downloaded on it. But now it is
My Verizon tablet has Nook downloaded on it. But now it is showing unfortunately NOOK has stopped! How do I fix it … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
My paper has frozen. Charged it for 5. Hours. light comes
My paper white has frozen. Charged it for 5. Hours. Green light comes but battery icon at top is not full. ,application error frame came up could not close it. Frame says The selected application coul… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have had my Amazon Fire since Christmas and it's been
I have had my Amazon Fire since Christmas and it's been fine, but today when I opened it, it acts like its frozen and when it verbally tells me to slide 2 slide fingers across the screen and it will o… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Kindle is frozen with "tree" scene and does not respond
My Kindle is frozen with "tree" scene and does not respond to any buttons. It indicates that it needs to charge but after 18 hours of charging the light is still orange. Please tell me what to do to u… read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
My son received a nook tablet for Christmas and one day it
My son received a nook tablet for Christmas and one day it just stopped working. We tried charging it, but nothing helped. It was never dropped or damaged. It is frozen and we cannot even start it. An… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
trying to download a book just purchased from Kobo bookstore,
trying to download a book just purchased from Kobo bookstore, have 3 books in library, this is the 4th book, have had e-reader 2 weeks. Sync starts and then message full, disconnect and delete unwante… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
My kindle app has frozen on the almost last page of an ebook.
My kindle app has frozen on the almost last page of an ebook. I have it on my iPad two. I don't know how to reboot or restart. Can't get the slide to work to get back to the first page and home or the… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
When I used to tap on web icon on kindle fire a page would
When I used to tap on web icon on kindle fire a page would show with google and recent sites I went on. Now there is nothing there and I can't get on google or any other sites...help… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Amazon Kindle Fire Tablet: Just purchased -- Does it need
Amazon Kindle Fire Tablet: Just purchased -- Does it need to be fully charged to connect to wireless provider?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x