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I am unable to return books and i am unable to download
I am unable to return books and i am unable to download books from the library … read more
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Randy***** CellTech
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For some reason we are unable to connect our kindle to the
For some reason we are unable to connect our kindle to the internet. Previously we have not had this trouble. We wish to purchase more books and therefore look forward to receiving your advice. Our internet is via a mobile dongle device. Thank you. … read more
Randy***** CellTech
Randy***** CellTech
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I have a Kindle II. I just downloaded the software update
I have a Kindle II. I just downloaded the software update but I cannot get a wireless connection. … read more
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unable to connect to internet can connect with wifi but no internet … read more
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I have a Kindle Fire HD....I was able to get email on it but
Hi, I have a Kindle Fire HD....I was able to get email on it but for some reason I cannot launch the app....when I enter my email address and password ***** says Unable to set up account...unable to o… read more
Aparna Indresh
Aparna Indresh
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I can connect to wifi and the internet but when I try to
I can connect to wifi and the internet but when I try to link it to my account, I get a message that I'm unable to connect … read more
Suhasini Velu
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I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had
I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had for years and use all the time. Just in the past 2 days I am unable to shop in the Kindle store. I connect to wireless and the device indicat… read more
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It is not an e reader question. I have an older kindle. I am
It is not an e reader question. I have an older kindle. I am unable to order books on it. I have ordered many books before, but recently have been unable to order now. What do I need to do? … read more
Russell H.
Russell H.
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I am unable to download to my Kindle. Tells me to restart from "settings" which I have done, but still unable to download. My kindle is an old "white" reader Serial B003B0A2951506D6 … read more
Cris
Cris
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I signed up with Amazon on line to change my credit detail &
I signed up with Amazon on line to change my credit detail & purchase an e-book. I had to get a new password ***** is not compatible with my Kindle Reader password. I am now unable to use the Kindle R… read more
Dr. Fix-It
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Is unable to connect at this time retry later if problem
is unable to connect at this time retry later if problem persists restart in settings … read more
technicalcat
technicalcat
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what am I doing wrong? I connect to Books and start reading
what am I doing wrong? I connect to Books and start reading and even buy a book, then my Kindle goes dead. I do all the things it tells me, from holding the start button for 15 seconds, going to the M… read more
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I have deregistered a used kindle, and am trying to register
I have deregistered a used kindle, and am trying to register in my name. I have a amazon account Kindle is unable to connect at this time Please make sure you are within wireless range and try again. … read more
Thomas
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For several days I havent been able to download books. Might
For several days I haven't been able to download books. Might it have something to do with the fact that I changed my Kindle from Amazon.com to Amazon.ca? What else could it be? Thanks for your hep.… read more
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We are unable to access anything on our Kindle. When we try
We are unable to access anything on our Kindle. When we try to go to Kindle Store we get a message telling us to "restart your Kindle from Menu in Settings and try again". There doesn't seem to be a R… read more
AnswerManRob
AnswerManRob
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I have a 3G connection and the upper corner of kindle say Kindle
I have a 3G connection and the upper corner of kindle say Kindle Store, but the screen is blank. then get message saying unable to start application, try again. What do I do to get to the kindle store… read more
Simit
Simit
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I have a Kindle 3g I have an internet signal but when I
I have a Kindle 3g I have an internet signal but when I try to go to Kindle store or when I need the internet I get a message Your Kindle is unable to connect at this time. Please make sure you are wi… read more
Rod
Rod
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Graduate Certificate
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Wireless connection not working on my Kindle. Have tried to
Wireless connection not working on my Kindle. Have tried to restart it but no difference. Also upgraded the kindle to 2.5.8 (555370010) but no change either. Can you help me. model number D00701 Seria… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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