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Related E-Readers Questions
2 things: (1) I lost my Kindle while traveling last week. I
2 things: (1) I lost my Kindle while traveling last week. I had about 65 books stored. Can those be transferred to my new Kindle device; (2) I'm having trouble connecting to my wifi. I am using the co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Cannot remember my password. Approximately one week ago. No
Cannot remember my password JA: When could you last access your device? Customer: Approximately one week ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
For years, it worked fine. Now it won't let me order new
For years, it worked fine. Now it won't let me order new books no matter what I do..change password, etc. Has there been some sort of software change in the past year or so that would explain this? … read more
Harry
Harry
Customer Service
3,031 satisfied customers
We have changed our settings on our computer - deleted our
We have changed our settings on our computer - deleted our wi-fi because we were having much trouble with the router, etc. So now I am wondering how I can buy books for my Kindle?!? … read more
Cris
Cris
1,310 satisfied customers
Nada and have had a Kindle three years.as far as I know our
nada and have had a Kindle for about three years.as far as I know our house has Wi Fi as my computer and lap top work with no trouble.I have downloaded books onto my kindle in the house for the past t… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
my nook suddenly decided I need a wifi address to read books
my nook suddenly decided I need a wifi address to read books I have already downloaded. !?!?… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
How/Where do I find the PASSWORD XXXXX the Wi-Fi Connection,
How/Where do I find the PASSWORD XXXXX the Wi-Fi Connection, so I can use the Kindle I received as a gift? I've already registered it & have a Password XXXXX my "device" but am NOT able to connect to … read more
Cris
Cris
1,310 satisfied customers
I am trying to read a book which will not load. The title
I am trying to read a book which will not load. The title is at the top, but the text is missing. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am struggling to connect my kindle to my Netgear wireless
I am struggling to connect my kindle to my Netgear wireless network. I have tried entering the password XXXXX it does not accept it . I have tried to set up my own network on the kindle but still no s… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought my wife a Kindle about 16 months ago and she regularly
I bought my wife a Kindle about 16 months ago and she regularly buys new books. I have recently been given an Ipad and have been advised there is a way to transfer books held on the Kindle to my Ipad.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
Bought three books but they didnt download on my kindle and
Bought three books but they didn't download on my kindle and I am not on wireless but did have my kindle hooked up to the computer.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My kindle has the following message " Your Kindle is unable
My kindle has the following message " Your Kindle is unable to connect at this time....." I cannot order,read a book, cannot access the archives - which it says were erased, and after going thru all t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have had a Kindle for over a year now.... never had a problem
I have had a Kindle for over a year now.... never had a problem connecting to Wi-Fi in my home or anywhere for that matter.... I cannot connect to Wi-Fi since the last time I turned on my Kindle.... I… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
For several times now, my Kindle has reset. It changes from
For several times now, my Kindle has reset. It changes from a landscape view (which I prefer) to portrait when I turn it on. Last night, however, it did that and would not connect to a wi-fi network. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle wont download. It continues to tell me it is unable
My kindle wont download. It continues to tell me it is unable to connect at this time and even after I restart it from the menu settings it does not work.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Last week I bought a book for my Kindle, its on my list of
Last week I bought a book for my Kindle, it's on my list of purchases, but never showed up on my Kindle. Can you help me? Also I have a password XXXXX my Kindle. Can I remove it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just tried to download some books from the Kindle Store,
I just tried to download some books from the Kindle Store, but my Kindle, all of a sudden, won't connect to Wi Fi, and I don't know why. It asks for a password. Perhaps I'm putting in the wrong one; i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife has an older Kindle...software version 2.5.6 (501108064),
My wife has an older Kindle...software version 2.5.6 (501108064), serial number B004182192363841. It is registered to XXXXX XXXXXman. I have bought a new Kindle, new UPC # XXXXX 14916 01023 3. Both my… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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