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I haven't used my kindle for about two years. It will not
I haven't used my kindle for about two years. It will not charge, I held the on button 15 seconds but no charge. … read more
Randy***** CellTech
Randy***** CellTech
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I have a first generation reader that will not turn on.
I have a first generation reader that will not turn on. … read more
Aric
Aric
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Run A/V and repair business for over
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I have a Kindle HD-10. I was using it last night. I turned
I have a Kindle HD-10. I was using it last night. I turned it off and cleaned the face with a soft rag. Tried to turn it on and nothing. I held the start button down for 20 and 40 seconds: nothing. I … read more
Richard
Richard
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IT Manager, Consultant
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My Kindle hasn't been used for some time and I've tried to
hi there, my name is Jenny. My Kindle hasn't been used for some time and I've tried to re-charge it and the screen says "Empty Battery". I've tried holding the power switch for 20 secs and then the "h… read more
Josh
Josh
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My sister got a kindle reader 2 years ago and never had it
my sister got a kindle reader 2 years ago and never had it set up and now she wants to try to read with it . i have deen chargeing it for about 2 hrs and all i get is if you want to shop you can but i… read more
Josh
Josh
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My kindle will not start or even load. I have put it 8n to
My kindle will not start or even load. I have put it 8n to charge nothing happens. Also i have pressed the on switch for several minutes still nothing … read more
Josh
Josh
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My Kindle wont turn on. I plugged it in and it wont even let
My Kindle wont turn on. I plugged it in and it wont even let me know if it is charging. The screen is completely dark/ … read more
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Josh
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I purchased my Kindle back in Decenber 2012. I used it in
I purchased my Kindle back in Decenber 2012. I used it in 2013 but since 2014 it has been in storage. I have only just retrieved it and the screen is showing "empty Battery". I have held the power button for 15 seconds even longer but to no avail. I have also tried powering it up through my computer. What do I need to do to get started again. Maggie … read more
Louie
Louie
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My Kindle has frozen and will notstart.How do I restart it?
My Kindle has frozen and will notstart.How do I restart it? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I left kindle fire outside in sun for 1/2 hour went back out
i left kindle fire outside in sun for 1/2 hour went back out and it was dead. recharged it. tried holding on button for 1 minute and still wont start … read more
Josh
Josh
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My kindle 2 says I'm out of storage. I have installed more
My kindle 2 says I'm out of storage. I have installed more storage and also transferred many audiobooks to my other kindles, and still my storage page says none available. Please advise. … read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle is corrupted. Wont do anything. Wont charge, wont
My kindle is corrupted. Wont do anything. Wont charge, wont reboot nothing! … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Fire hdx wont start. Loaded overnight, held power for 20 sec
fire hdx wont start. Loaded overnight, held power for 20 sec then 2 more agin, but nothing … read more
Randy***** CellTech
Randy***** CellTech
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How do I clean my storage? kindle fire about 3 yrs, about a
how do I clean my storage? JA: What's the make/model of your device? How old is it? Customer: kindle fire about 3 yrs JA: How long has this been going on? What troubleshooting have you tried? Customer… read more
Viet - Printer Tech
Viet - Printer Tech
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I am on my second Kindle Fire.... I love it. It's about a
I am on my second Kindle Fire.... I love it. It's about a year old. It's not behaving. It's fully charged, it comes on instantly, but it wont change screens and move on to what I want. It quiver a lit… read more
AnswerManRob
AnswerManRob
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, I charged my kindle to continue to read my book but
Hello, I charged my kindle to continue to read my book but my power button keeps shutting down and my kindle cover is frozen. The cover shows part of the book I was reading, and a blured picture on Ha… read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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My kindle just quite working. I tried downloading a book and
My kindle just quite working. I tried downloading a book and the screen went blank. I have tried to recharge it also thinking that was the problem but it will not recharge either. Any suggestions.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle will not turn on. I have recharged the battery to
My kindle will not turn on. I have recharged the battery to make sure that was not the problem. I have tried moving the on button over and holding it. Thus far nothing has worked. Any ideas of what to… read more
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Mike
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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