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Somehow, it turned off and won't turn back on. It's fully…

Customer Question
Somehow, it turned off...

Somehow, it turned off and won't turn back on. It's fully charged, but when I press the on/off button, I hear a few tones, but nothing else.

Technician's Assistant: When did you last charge your e-reader?

It's fully charged. It charged last night.

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

For a full minute? No, I've not done that.

Submitted: 7 months ago.Category: E-Readers
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Answered in 13 minutes by:
12/21/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,237
Experience: E-reader expert
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 7 months ago

Please plug in your Kindle for 5 minutes then hold down the power button for 45 seconds while it is plugged in until the Kindle reboots. It can take 2-3 minutes for the complete reboot process.

If that does not work then please let me know when you purchased the Kindle

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