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Can't seem to find the right password to download my reads.

Customer Question
Can't seem to find...

Can't seem to find the right password ***** download my reads

Technician's Assistant: When did this downloading issue start with your e-reader?

Just now

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

No should I do that now

Submitted: 7 months ago.Category: E-Readers
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Answered in 9 minutes by:
12/21/2017
Electronics Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 7 months ago

May I know the exact make and model of your e-reader?

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