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I've ordered a book for my kindle and it didn't download.

Customer Question
I've ordered a book...

I've ordered a book for my kindle and it didn't download.

Technician's Assistant: When did this downloading issue start with your Kindle?

First time today

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Yes. It also stated "sync didn't work, try again later".

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No nothing else.

Submitted: 7 months ago.Category: E-Readers
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Answered in 22 minutes by:
12/20/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
I need to change my password ***** it is not working, but when I put in my email address it states that it is not a valid email address. What does that mean!!!! This is the only email address I have!!
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Category: E-Readers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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