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Just never got it to work. Amazon kindle. Nothing, don't…

Customer Question
Just never got it...

Just never got it to work.

Technician's Assistant: What brand and model of e-reader do you have?

Amazon kindle

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Nothing, don't have any idea, had it forb 1-2 years, never got it to work.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No. just help.

Submitted: 4 months ago.Category: E-Readers
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Answered in 4 hours by:
12/20/2017
Electronics Technician: Pete, Engineer replied 4 months ago
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 19,721
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 4 months ago

What difficulty are you having with the Kindle? Will it not turn on?

Connect the device to a charger for a few hours, then HOLD the power button for 15 or 20 seconds and let me know if that works?

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Pete, Engineer
Category: E-Readers
Satisfied Customers: 19,721
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Experience: Over 16 years experience installing and repairing electronics.

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