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Related E-Readers Questions
I can't turn my kindle on. I see a picture and a message
I can't turn my kindle on. I see a picture and a message that tells me to"turn and release the power swicth to wake". But nothing happens … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,695 satisfied customers
I have an original Kindle....5 years old. Suddenly, scree,
I have an original Kindle....5 years old. Suddenly, scree, grayed and froze in the middle of reading. I have tried to reboot but the screen stays on the page where is was frozen. I can seen the words … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,695 satisfied customers
My Kindle hasn't been used for some time and I've tried to
hi there, my name is Jenny. My Kindle hasn't been used for some time and I've tried to re-charge it and the screen says "Empty Battery". I've tried holding the power switch for 20 secs and then the "h… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
My sister got a kindle reader 2 years ago and never had it
my sister got a kindle reader 2 years ago and never had it set up and now she wants to try to read with it . i have deen chargeing it for about 2 hrs and all i get is if you want to shop you can but i… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
My charging port isn't working. the cables work, but it
My charging port isn't working. the cables work, but it doesn't … read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
I charged my kindle overnight. In the mornmg I noticed that
I charged my kindle overnight. In the mornmg I noticed that the light which always starts out orange never went to green. The display shows a rectangular box with an exclamation point in the middle of… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
My kindle just stopped working. I can't get it to start up
My kindle just stopped working. I can't get it to start up at all. … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
My Kindle will not turn on; the battery is fully charged but
My Kindle will not turn on; the battery is fully charged but suddenly none of the keys or on/off switch are working. Is it repairable ? It is over 5 years old and has never had a problem before. Thank… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
I can't get my Kindle Fire to turn on. I've tried hold the
I can't get my Kindle Fire to turn on. I've tried hold the on and off button for 60 seconds and nothing. I let it charge for several hours. Nothing. Please HELP ? … read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
my kindle fell off my bed and the screen does not work, just
my kindle fell off my bed and the screen does not work, just white with lines no text, can you please help me?… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
I received my Kindle as a gift last Christmas and today it
I received my Kindle as a gift last Christmas and today it won't turn on. It's fully charged; it just won't come on when I slide the power switch. Any ideas? Thanks. One more thing, I know it has a on… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
I bought a kindle touch for my wife, and weve never had a
I bought a kindle touch for my wife, and we've never had a kindle. We're amazed there r no instructions on how to use the kindle. Anyway, I don't have wifi in my house. When I plug in the usb cable, t… read more
Nathan
Nathan
Bachelors of Science
25,998 satisfied customers
Help,Ihave never tried to attach any device to my computer.
Help,Ihave never tried to attach any device to my computer. Just got a Amazon Kindle Fire and have no idea what to do to get started. Ann… read more
John
John
Bachelor's Degree
5,551 satisfied customers
I have had my kindle about 3 years. When I plugged in the
I have had my kindle about 3 years. When I plugged in the charger to my kindle, the yellow light would not initially stay on. It finally did and I charged it for several hours. The green light never c… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Suddenly, my Kindle has a split screen. When I opened it yesterday,
Suddenly, my Kindle has a split screen. When I opened it yesterday, half of the screen (on top) was of the author shown when the Kindle is shut off, and the bottom half was half the page of the book I… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My kindle will not turn on. I have tried sliding and releasing
My kindle will not turn on. I have tried sliding and releasing the power button and nothing happens. I have plugged it in to charge and still nothing happens ... usually when I plug it in to charge a … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I have a first generation Kindle. Bought it in Oct of 08 or
I have a first generation Kindle. Bought it in Oct of '08 or 09. It's white. Never had a problem. I turned it on about and hour ago. Noticed it had 1/2 battery life left. So then I turned on the wirel… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
I have a Kindle DX which I purchased in March of this year.
I have a Kindle DX which I purchased in March of this year. I've traveled with it on planes before but always put it in my carryon luggage. On this last trip I packed it in my checked luggage and when… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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