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Recently my husband was given a kindle that was previously
Recently my husband was given a kindle that was previously owned by a family member. I have been trying to set it up but have been unable to do so. I set up an Amazon account and that is fine and it i… read more
Aparna Indresh
Aparna Indresh
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I deregistered my old (4th edition?) kindle accidentally. It
I deregistered my old (4th edition?) kindle accidentally. It was also not updated. Now I cannot register or connect to wifi either … read more
Richard
Richard
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My kindle is connected to wifi - show wifi symbol and strong
My kindle is connected to wifi - show wifi symbol and strong signal in right top corner, but when I ask it to sinc the following message comes up: Your Kindle is unable to connect at this time. Please… read more
Suhasini Velu
Suhasini Velu
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When I want to shop in the Kindle store, I get the following
When I want to shop in the Kindle store, I get the following message: … read more
Josh
Josh
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Even though my wifi connection is good, my kindle is unable
even though my wifi connection is good, my kindle is unable to connect … read more
Richard
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Model no. not known. About six to seven years old. Tried to
model no. not known. About six to seven years old. Tried to buy book, message comes up "Your kindle is unable to connect at this time. Please make sure your are within wireless range and try again. If the problem persists, please restart your kindle from the Menu in Settings and try again." Tried that, same message repeats … read more
Randy***** CellTech
Randy***** CellTech
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I cant log into the kindle e-book store keeps saying no
I cant log into the kindle e-book store keeps saying no internet connection … read more
Nathan
Nathan
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I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had
I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had for years and use all the time. Just in the past 2 days I am unable to shop in the Kindle store. I connect to wireless and the device indicat… read more
Richard
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I just purchased a used keyboard 3G kindle and am unable to
I just purchased a used keyboard 3G kindle and am unable to register it. The message comes up that my email address/password ***** not match any accounts on record. I do have an Amazon account. I did … read more
Josh
Josh
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I bought a secondhand amazon kindle on ebay but it wont let
I bought a secondhand amazon kindle on ebay but it wont let me register. … read more
technicalcat
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I restarted my kindle device and it no longer has the WIFI
I restarted my kindle device and it no longer has the WIFI connection or the library of books that I have bought. my Device info is WI-FI Mac Address:28:EF:01:15:AE:5A, serialno.:B006A0A004271CD5, net… read more
Aric
Aric
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Keep getting your Kindle is unable to connect at this time.
Keep getting 'your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again. If the problem persists, please restart your Kindle from the Menu in Settings… read more
Dr. Fix-It
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When I try to get into amazon on my kindle to order a book
When I try to get into amazon on my kindle to order a book I keep getting a popup that says "Your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again… read more
James
James
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I have a Kindle Keyboard 3G which is 1 year old. Up to now
I have a Kindle Keyboard 3G which is 1 year old. Up to now I have had no problem connecting to 3G and downloading books. In the last week I cannot get the Kindle to connect to 3G or WiFi. I keep getti… read more
Andy
Andy
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I have been unsuccessful in connecting to my wireless network.
I have been unsuccessful in connecting to my wireless network. I have tried just typing in the password XXXXX also have tried manually. I have tried to change the connection type to ESS (which is my C… read more
Viet - Printer Tech
Viet - Printer Tech
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I have a Kindle 3g I have an internet signal but when I
I have a Kindle 3g I have an internet signal but when I try to go to Kindle store or when I need the internet I get a message Your Kindle is unable to connect at this time. Please make sure you are wi… read more
Rod
Rod
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Hi, Ive lost my whispernet connectivity and wireless. I never
Hi, I've lost my whispernet connectivity and wireless. I never use wireless strictly whispernet it was working fine on Tuesday Nov 1 . I charged the Kindle Wednesday and went to use Wednesday night an… read more
AnswerManRob
AnswerManRob
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My wife has a Kindle serial # B008A0A0049406FC. Her user name
My wife has a Kindle serial # XXXXX Her user name isXXXXX WiFi address is 29:EF:01:AB:24:50. It is frozen on one book that she is reading. I deleted it, and it was placed in the archive. I have reconn… read more
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Daniel
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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