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I keep getting a message that a problem has occurred. I am
I keep getting a message that a problem has occurred. I am trying to open a book I already purchased … read more
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My nook will not allow me to make purchases or connect to my new network … read more
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Thank you, Dan. My Kindle has the message: "Kindle Store encountered an unexpected error. Contact this email" I am on vacation at a resort in the Cayman Islands and use my Kindle for reading books on … read more
jinsmn
jinsmn
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I can't get my nook on wifi. My nook gave me my Mac numbers
I can't get my nook on wifi JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: Yes JA: Are other devices (computer, phone, etc.) connecting to the router? Customer: Yes JA: Any… read more
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It will not access the shop and all previous downloads an
It will not access the shop and all previous downloads an libraries are empty … read more
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My Nook has 154 items in the archive, but it's only showing
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GeekGal
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I CANT SEEM TO ADD NEW BOOKS. HOW DO I FIND THIS INFO? ABOUT
I CANT SEEM TO ADD NEW BOOKS JA: What brand and model of e-reader do you have? Customer: HOW DO I FIND THIS INFO? JA: The E-Reader Specialist will be able to walk you through that. How long has this b… read more
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I bought a book and my nook continued to say: downloading. I
I bought a book and my nook continued to say: downloading. I tried to buy same book again after turning nook off. Message said I have already purchased and check my library. The book is not in my libr… read more
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I have loaded a bok and cannot find my nook libraey on my
i have loaded a bok and cannot find my nook libraey on my nook … read more
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I bought a new Glow light 3 from &N. Can't get internet wifi
I bought a new Glow light 3 from B&N. Can't get internet wifi connection with my home wifi, even though my ool Nook will connect. the connection I usually use saysits having a problem. Checked my comp… read more
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I can no longer separate my e books from the cloud to my
I can no longer separate my e books from the cloud to my device? … read more
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How can I get back to my own Nook library? I'm trying to get back to where I can my nook books. i"m on a ipad3 mini. … read more
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Had to deregister my kindle to update details and now will
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Help to register new Paperwhite, Acer - 2 yrs. old, Today
No Wifi - My husband I have library for both our books /Account in my name - ***** *****… read more
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Josh
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I purchased a kindle fire for my husband a couple of years
I purchased a kindle fire for my husband a couple of years ago which he didn't use. My daughter used it for awhile but only uses her Ipad now. I have an account with one of the original kindles and no… read more
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Nathan
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I am trying to send e-books to my mother-in-laws kindle but
I am trying to send e-books to my mother-in-laws kindle but they are not downloading. The Amazon link said that it was sent to her reader … read more
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Russell H.
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i was told to hold it down for forty sec. the on button … read more
Dr. Fix-It
Dr. Fix-It
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I want to transfer my library from my Kindle e-reader to my
I want to transfer my library from my Kindle e-reader to my new Kindle Fire...how do I do it?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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