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My kindle will not let me register! I hadn't used it in a…

Customer Question
Hi! my kindle will...

Hi! my kindle will not let me register!

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I hadn't used it in a while, so it was dead. I charged it up and went to use it, and it had reset to factory settings! Now, I am trying to log back in, and I can't. I've tried restarting and that is all.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No, that is all!

Submitted: 8 months ago.Category: E-Readers
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Answered in 1 minute by:
12/19/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,283
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Is it asking for a password ***** you are not sure of?

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Customer reply replied 8 months ago
Hi! I believe I know the password, so that is not the issue.
Electronics Technician: Josh, Technician replied 8 months ago

What is the issue?

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Customer reply replied 8 months ago
When I attempt to log in, it says that my kindle cannot be registered now, and that I should try again later. It said this last night too, and I am trying again today with the same result.
Electronics Technician: Josh, Technician replied 8 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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Customer reply replied 8 months ago
I restarted it and am getting the same message
Electronics Technician: Josh, Technician replied 8 months ago

Have you tried to register it over the phone?

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