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Amazon have locked my account and after giving them all my…

Customer Question
Amazon have locked my...

Amazon have locked my account and after giving them all my details AGAIN i still haven't been able to get any help

Technician's Assistant: When could you last access your Amazon device?

About 2 weeks ago I think

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Yes done that

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No I just need some help please

Submitted: 8 months ago.Category: E-Readers
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
12/19/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
please
Electronics Technician: Harry, Customer Service replied 8 months ago

Did you speak with them over the phone?

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Customer reply replied 8 months ago
I can't afford to pay for a call
Electronics Technician: Harry, Customer Service replied 8 months ago

Did you speak with them over the phone?

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
to no avail they wont help even though I have given them my details I truly don't know what else I can do
Electronics Technician: Harry, Customer Service replied 8 months ago

Unfortunately, we cannot override a decision by Amazon or their policies.

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Customer reply replied 8 months ago
ok
Electronics Technician: Harry, Customer Service replied 8 months ago

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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