E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I am attempting to change my password to purchase coins from…

Customer Question
I am attempting to...

I am attempting to change my password ***** purchase coins from one of the casinos I use. I am sent a code to enter and then Amazon states it is not valid, This has happened several times. Not sure what to do next.

Technician's Assistant: When could you last access your Amazon device?

I am on my tablet right now.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Yes

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I am not sure what other information is needed.

Submitted: 8 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 8 hours by:
12/19/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,839
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
I still need assistance. I am not always on my laptop or tablet. Thank you
Electronics Technician: Harry, Customer Service replied 8 months ago

Do you need to reset the password ***** Amazon?

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
My tablet is on Amazon and when I attempt to purchase it is through Amazon. I have changed the password ***** with no problems.
Electronics Technician: Harry, Customer Service replied 8 months ago

Do you need to reset the password ***** Amazon?

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
Hi Harry. Sorry that you have not received my responses. I am not that good on the computer. I went to the link you
and ended up with a question page for legal issues. I will not have time to be on my devices until after Christmas, so you can work with other customers. Merry Christmas and we will try again next week.
io
Electronics Technician: Harry, Customer Service replied 8 months ago

Merry Christmas to you as well

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I am having trouble registering my new Kindle Fire. I have
I am having trouble registering my new Kindle Fire. I have taken all the steps and every time it is not accepting my password ***** I have taken all the steps 3 times to change the pass word and each … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
When I attempt to order a book from my kindle, it asks for a
when I attempt to order a book from my kindle, it asks for a parental code which I have never entered as I do not know what that is. My wife has no problem ordering a book on her kindle. What do I do … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I am not able to recall my Amazon acct. password. Can u
I am not able to recall my Amazon acct. password. Can u help … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My husband bought me a fire tablet, and neither of us knows
Hi..my husband bought me a fire tablet, and neither of us knows how to use it. He has a lenovo tablet, so he showed me how to turn it on, and that's about all! I want to know how to access the kindle … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I'm trying to register a new amazon fire tablet under my
Hi I'm trying to register a new amazon fire tablet under my current em … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I tried to enter the pass word that I have written down and
I tried to enter the pass word that I have written down and can't get in to register my device. I checked the e-mail and there was no instructions. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I bought a new kindle and am trying to register it. it
i bought a new kindle and am trying to register it. it states i have a amazon account but is asking for password. it is not accepting my password. please give me a new password ***** tell me what to d… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
Just got a fire tablet from amazon and want to register it
just got a fire tablet from amazon and want to register it but it keeps saying my gmail and password ***** match whats on amazons files? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I just purchasd an amazon fire and I cannot get it
I just purchasd an amazon fire and I cannot get it registered under my existing Amazon account … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Kindle not pulling up on my Samsung tablet put in emaIL and
Kindle not pulling up on my Samsung tablet put in emaIL and password ***** n but the putting in characters doesn't go through … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Forgot my passcode, Kindle, about 3 years old, I haven't
I haven't used it for about 1 year. Just tried to get a few books to read while in Europe, Entered my last Amazon passcode. Nothing happens … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I forgot my password, Where do I get that information? It's
Where do I get that information? It's a fire kindle … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I am 91 years old, savvy about everything related to
I am 91 years old, savvy about everything related to computers. Probably a STAR purchaser at amazon.com, which is appreciated. Have ordered constantly from amazon.com, but it is acting like I am not a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Kindle account and think I know my password as I
I have a Kindle account and think I know my password ***** I have no trouble getting books but yet when I am trying to load Kindle on my new pad, it says incorrect password ***** e-mail and to contact… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My kindle suddenly wont let me purchase a book. It goes to
My kindle suddenly won't let me purchase a book. It goes to a credit card set-up thing and says i do not have a valid defautl credit card established, which I do. I have changed nothing. I don't know … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to buy a book from amazon.com when I press the
I am trying to buy a book from amazon.com when I press the button on my kindle to purchase it tells me I do not have a valid default credit card specified for my Amazon.com user account but I do. How … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I recently purchased a NOOK Tablet and am attempting to set
I recently purchased a NOOK Tablet and am attempting to set it up. In the setup it asks for my Wireless type and password. I put that information in but I still cannot hook up to the Internet via my w… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x