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I cannot download books from my desktop library to my Kobo.
I cannot download books from my desktop library to my Kobo. I have reloaded my desktop Kobo program and all my books are there and can be read on my laptop. My Kobo has been factory reset from both th… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
My ereader says my kobo touch library is empty Help
My ereader says my kobo touch library is empty Help I think I probably erased something---before yesterday, the last I synced was on August 19th 2014 and I've lost every book including my 2 new ones f… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kobo reader is acting up in that it always returns to the
My Kobo reader is acting up in that it always returns to the same book that I had finished some time ago and closed. It charges all right but I cannot download anything g - it shows that it is syncing… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
My Kobo Library system is not working. I have purchased a book
My Kobo Library system is not working. I have purchased a book which is downloaded into my computer, but it won't download into my Kobo e-reader. There is a box that comes up every time I open the lib… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
i had to reset my kobo to factory settings but now I cannot
i had to reset my kobo to factory settings but now I cannot find in my desktop library or tablet the 12 books i purchased in 2012… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have ordered a book, it shows up as having downloaded but
I have ordered a book, it shows up as having downloaded but when I open it the pages are blank. What gives?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
while downloading to buy a book a timeout request came through,
while downloading to buy a book a timeout request came through, losing my book that i was trying to buy plus tried to re-buy again, was unable to.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
When I borrow a book from the public library, I cannot open
When I borrow a book from the public library, I cannot open it' I get an messege opps protected by digital management/ I have no problem when I purchase a book. I know it has something to do withAdobe… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased a PRS-T1 on 5/21/12 and purchased 3 books on
I purchased a PRS-T1 on 5/21/12 and purchased 3 books on 5/22/12 that are on my library on my laptop. No matter how much I read the instructions I just don't get how to load the books to my reader. I … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have had my kobo for several years and was very pleased with
I have had my kobo for several years and was very pleased with it. I have 43 books in my library and when I shut it off for the night all was ok. I was in the middle of reading a great book but when I… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I too seem to be in the same loop of redownloading the same
I too seem to be in the same loop of redownloading the same update. I cannot use the Kobo application to eject my reader and several of the new books I have added to my library are not completely load… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased 4 books yesterday. They have downloaded and are
I purchased 4 books yesterday. They have downloaded and are in my desktop library. I am having difficulty downloading them onto my e reader. It has start the sync cycle with the fourth book and is stu… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought a few books yesterday, and received emails to recognise
I bought a few books yesterday, and received emails to recognise that. Ho0wever, I updated them to my library, and tried to download them on kobo. I can't open them on my kobo, most have message "oops… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have started to read "believing the Lie" but cannot get
I have started to read "believing the Lie" but cannot get to the start of the text, I have got past all the introductions and table of contents. Now repeatedly return to the Title Page. I have recentl… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
When deleting books from my kobo reader, something has
When deleting books from my kobo reader, something has happened and it now shows no books in the alphabet at the top and is not highlighted. It does show 123 highlighted and also below (by kobo Inc - … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have a Sory Reader PRS-505 which I loaded on one computer
I have a Sory Reader PRS-505 which I loaded on one computer and downloaded some books. I have a new computer with Windows 7. I tried to install on my new computer and it would not load. I downloaded 1… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
There is a power source to my Kobo, and the Home page appears,
There is a power source to my Kobo, and the Home page appears, but I cannot get it to go past that stage...that is I can't get to the pages of a book so I can read...it appears to be frozen. Yes, it i… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I had 3books in my ereader. When I picked it up again after
I had 3books in my ereader. When I picked it up again after I was away for several days to continue reading, my books were no longer in the ereader. Now what do I do? Mary… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

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418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

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Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

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1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

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11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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