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I have a new fire HD 8 and I am not sure how to work it, I…

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I have a new...

I have a new fire HD 8 and I am not sure how to work it, I thought it would have my books and audio books and movies from my kindle that stopped working a few weeks ago, by the way was only a year old, and was my second one, the first one lasted a few years.l But this one I don't know how to use. I have to tell you I am 71 years old and I am not too tech savy!!

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I just got it less than 20 minutes ago. So far it won't let me do anything because it says I have to have it set up on wi fi

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I have it charging now it wasn't fully charged but when I tried to find my books and other stuff from my old kindle they weren't there. I have put too much money into this kindle to loose all of them now. I have stage 2 cancer of the left lung and it is sort of my life line. I listen to it almost 18 hours a day.

Submitted: 7 months ago.Category: E-Readers
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Answered in 18 minutes by:
12/17/2017
Electronics Technician: Thomas, Technician replied 7 months ago
Thomas
Thomas, Technician
Category: E-Readers
Satisfied Customers: 1,868
Experience: Kindle Expert and PC Technician
Verified

Hi! My name is ***** ***** I'm happy to help!

So to setup a new Kindle takes 2 steps. First you need to connect it to the internet, do you have wireless internet in your home?

Secondly you need the email address and password ***** your Amazon Kindle account. All your previous purchases will be available once you login with this account. Do you know this information?

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