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I am unable to join my home internet service, it is looking…

Customer Question
I am unable to...

I am unable to join my home internet service, it is looking for a password ***** not recognizing our wifi password.

Technician's Assistant: Who makes your router?

Linksys

Technician's Assistant: What have you tried so far?

I checked the settings on the ereader to see if there was anything I could recognize that may need changing. This reader was not used for many months and we changed the router in that time.

Submitted: 7 months ago.Category: E-Readers
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Answered in 43 minutes by:
12/17/2017
Electronics Technician: Chris Lindsey, Technician replied 7 months ago
Chris Lindsey
Chris Lindsey, Technician
Category: E-Readers
Satisfied Customers: 370
Experience: IT Technician at Tech Amelia
Verified

Good evening, my name is ***** ***** I am your Professional Electronics Technician Expert.

When you changed your router, did you keep the same router name as the old router?

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