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I am still receiving book promos, but, I just tried to

Customer Question
I am still receiving...

I am still receiving book promos, but, I just tried to chargte a book to my kindle & for some reason it didn't like my new emails address with is

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Just today, I was doing it on my fone as I do more often than not,

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I'm 77 how would I know what you want to know, my email address is

Submitted: 8 months ago.Category: E-Readers
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Customer reply replied 8 months ago
why am I not dealing with kindle?
Answered in 1 hour by:
12/17/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
My email address has changed to***@******.***.
So l can no longer receive books on jos second kindle. Pls sort it for me as l cant. Jo
Electronics Technician: Harry, Customer Service replied 8 months ago

Hi Jo,

Did you make the adjustment with Amazon?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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