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I want to know if my VISA account # is wrong as I am trying…

Customer Question
I want to know...

I want to know if my VISA account # is wrong as I am trying to order a book on Amazon. I tried to order a book and it says there is something wrong with my credit card number.

Technician's Assistant: What Amazon model do you have?

I do not know. Maybe one of the first models??

Technician's Assistant: How long has this been going on with your Amazon e-reader? What have you tried so far?

I just tried to order a book and it came back saying something is wrong with my credit card account. I ordered a book a month or so ago and was able to get it with no problem.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

We have moved but we have the same VISA and there are no changes with that.......

Submitted: 7 months ago.Category: E-Readers
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Answered in 1 minute by:
12/16/2017
Electronics Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 47,533
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 7 months ago

To change any of your payment information, you need to update your Amazon "One Click Payments" credit or debit card info from a PC or Laptop (NOTE: This can not be done from the Kindle directly).
You can update your card info directly at the link below through Amazon's site:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201252570

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Electronics Technician: Aric, Technician replied 7 months ago

If you need further assistance or get stuck- let me know. Before you go, could you please click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

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Category: E-Readers
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