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It will not connect to the wifi. Where is the wifi list? I…

Customer Question
It will not connect...

It will not connect to the wifi

Technician's Assistant: Does your network appear in the Wi-Fi list on your e-reader?

Where is the wifi list? I have a first generation and don't know how to access it

Technician's Assistant: The E-Reader Specialist will be able to walk you through that. Are other devices (computer, phone, etc.) connecting to the router?

Yes they are

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I am in Mexico and my kindle is from Canada. If that matters

Submitted: 7 months ago.Category: E-Readers
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Answered in 3 hours by:
12/16/2017
Electronics Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 7 months ago

May I know the exact make and model of your e-reader and also is this the first time you are trying to connect your e-reader to WiFi?

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Customer reply replied 7 months ago
We called kindle and I guess our kindles only have 3G and we cannot connect to that here in MX
Customer reply replied 7 months ago
No thanks
Electronics Technician: Aparna Indresh,
 replied 7 months ago

Thank you for the response please reach out to us if you need any technical assistance.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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