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I'm having trouble with my kindle fire. It's frozen. I've
I'm having trouble with my kindle fire. It's frozen. I've turned it off several times. The last time overnight. Still frozen when I turned back on the next morning.… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
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My Kindle has "frozen" on one page & wont let me move to another
My Kindle has "frozen" on one page & won't let me move to another page. It isn't switching off either… read more
Richard
Richard
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IT Manager, Consultant
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I am attempting to recharge my Kobo, but when I insert the
I am attempting to recharge my Kobo, but when I insert the USB end, I get no indication whatsoever that the computer is acknowledging it - no sound, and it doesn't show up on my computer as an externa… read more
AnswerManRob
AnswerManRob
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My kobo mini screen is frozen. I opened my book to read it
My kobo mini screen is frozen. I opened my book to read it this morning, did a search to go to a different page. Message was can not find that page, now it is frozen with a blank page. I've tried shut… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My Kobo is frozen. I was changing the font and it froze.
My Kobo is frozen. I was changing the font and it froze. I can't turn it off or on or go to the home page.… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My kindle has frozen. It is fully charged and I am unable
My kindle has frozen. It is fully charged and I am unable to shut it off or return to home, back, forward, etc. Do I have an option?… read more
James
James
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Bachelor's Degree
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My Kindle Touch froze when I tried to close a program. I turned
My Kindle Touch froze when I tried to close a program. I turned it off and charged it for more than an hour. It is still frozen. It will not go to my home page. It will only turn on and off. All I see… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle has turned blank. The battery doesnt hold its
My Kindle has turned blank. The battery doesn't hold it's charged very long. I was reading a book and it seems it is frozen. I can't return back to any of the books I have ordered. I fully turned it o… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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As I was turning my kindle on- the home page with authors face
As I was turning my kindle on- the home page with authors face froze - have of picture is missing. I charged it overnight and it is still frozen- can I reset and how?… read more
Aric
Aric
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Run A/V and repair business for over
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E-Reader PRS-900 is frozen while still on the "Home" page.
E-Reader PRS-900 is frozen while still on the "Home" page. I'm not able to make any choices or turn off the reader. Yesterday, I was able to "recharge" while the reader was still on (wasn't able to tu… read more
Viet -MS Office Tech
Viet -MS Office Tech
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I bought my Kindle for Christmas, charged it up, bought several
I bought my Kindle for Christmas, charged it up, bought several books, read one, read another, on the last page it just went blank. Now it will do nothing except show a graphic of a flat battery, the … read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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my kindle is frozen on the screen saver page. it was fully
my kindle is frozen on the screen saver page. it was fully charged (overnight) and the light was green. I just tried to open it and it is stuck. it is now recharging and the light is orange. but it is… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle has stopped working. I charged it overnight but only
My Kindle has stopped working. I charged it overnight but only get a blank screen. I had opened it last night, but was unable to turn the page. It seemed frozen. After the overnight charge I am now un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hello XXXXX seems to be frozen. It wont turn a page
Hello XXXXX seems to be frozen. It wont turn a page or go to any menu or shut off. Help. I'm in the middle of thriller Stacie… read more
namstech
namstech
Software Development Engineer
Master's Degree
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My Kindle is frozen on a page. I tried resetting, and it wont
My Kindle is frozen on a page. I tried resetting, and it won't budge. I tried to charge it and the light comes on but it won't turn off or change page.… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I hit menu while reading a book on my kindle and then pressed
I hit menu while reading a book on my kindle and then pressed Go to. Now, the Go to screen will not go off. I have turned the kindle on and off, but the Go to screen remains. How do I turn the go to s… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My Amazon Kindle 3G Wireless Reading Device (acquired October
My Amazon Kindle 3G Wireless Reading Device (acquired October 13, 2010) is frozen. The only thing I can get is Home Page. When I click on any item. a blank screen appears with The Sinner appearing at … read more
Steve G.
Steve G.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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