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My Kindle is fully charged and is frozen in the sleep
my Kindle is fully charged and is frozen in the sleep screen.is there a fix for this? … read more
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Ordered books paid for books but are undelivered to my kindle … read more
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I have a Kindle paperwhite and a page has frozen and I can't
hi, I have a Kindle paperwhite and a page has frozen and I can't move anywhere! … read more
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None of my books (lots of unread) transferred to my new
None of my books (lots of unread) transferred to my new paper white! They are paid for! … read more
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The screen is locked. I had my credit card hacked, so short
The screen is locked. I had my credit card hacked, so short story new one. I have updated credit card details. The screen read a problem, I closed the message with the x on the window. The screen with… read more
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My kindle was left on plane. Deregistered device. Bought new
My kindle was left on plane. Deregistered device. Bought new one but can't get books from account back. What do I do … read more
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My paperwhite is frozen. This am. I tried to downgrade
my paperwhite is frozen JA: When did you last charge your Kindle? Customer: this am JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: yes JA: Anything e… read more
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We are having trouble with my wife's kindle. It is a
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It is saying the kindle store is unavailable. I just charged
I just charged it yesterday and it's been giving me this same message since yesterday … read more
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When I try to connect my kindle to our wifi-it isn't
When I try to connect my kindle to our wifi-it isn't recognizing the network? … read more
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I am trying to set up my new kindle to wi fi. Will not
I am trying to set up my new kindle to wi fi. Will not connect to my wifi, can you help me … read more
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It seems to have frozen up. I began a search for a topic,
It seems to have frozen up. I began a search for a topic, and it froze. … read more
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My Kindle Paperwhite got frozen on a screensaver. I left it
Hi! My Kindle Paperwhite got frozen on a screensaver. I left it with mains charger overnight, still showing orange light. I tried pressing the power button for 1 minute and then briefly again. Nothing… read more
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My daughters kindle paper has a frozen screen (on the
My daughters kindle paper white has a frozen screen (on the screensaver) and the light flickers on and off. Some horizontal and vertical white lines have appeared. Can't turn it off or on or reset it… read more
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my kindle is staying on screensaver. the light is coming on
my kindle is staying on screensaver. the light is coming on at bottom when i try switching it on but the screen doesnt change. have charged it fully and no change. only got it at xmas. please help… read more
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I charged my kindle using the adapter. The indicater light
I charged my kindle using the adapter. The indicater light turned green then completely off. My kindle is frozen. I then tried hooking it up to the my computer using the USB but the computer won't rec… read more
Freddy M.
Freddy M.
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Hi. Have kindle and screen frozen on screensaver. Battery charged
Hi. Have kindle and screen frozen on screensaver. Battery charged with green light. Held power for 40 secs numerous times. No response. What can I do next? Many thanks. Karren. Based in new Zealand.… read more
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The screen-saver is frozen, covering 3/4ths of the top of the
The screen-saver is frozen, covering 3/4ths of the top of the screen. The 1/4th that I can see on the bottom is responsive. I've turned it on and off, did the forced resetting, plugged it in to charge… read more
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