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It wont download new books I have a new wifi but wont

Customer Question
It wont download new...

It wont download new books I have a new wifi but wont recognize it

Technician's Assistant: When did this downloading issue start with your e-reader?

Just now tried to down load new books

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

No will do

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Kindle is rebooting

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/15/2017
Electronics Technician: Jason Jones, Technician replied 7 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 19,276
Experience: Years of experience and education.
Verified

Hello,
I look forward to helping you today.

Does the device recognize any wireless signals at all?

I will be standing by, looking forward to your response.
Thank you,
Jason

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